Dealing with commonly repeated threads
José Pedro Arvela - January 2, 2008 - 9:55am
This as always been a problem. Someone creates an account and creates a thread saying: "Gimme this. How do I do that?".
This is a very discussed topic, meanwhile, nobody has come to a solution about this. I think we should create a definitive solution, not just for the Request Apps Forum, but for other Forums too.
We should reduce the amount of commonly repeated threads significantly!
But for that, we need a lot of work and the help from everybody. And we should have in mind that we shouldn't have privileges differences between the new users and the regular users.
Anyway, below there are simply some of the options that could reduce the amount of commonly repeated threads on this forum. These ideas could be improved, and more ideas added. Don't forget to add your ideas and consider the existing ideas.
This is a team work. We must improve the forum without damaging the new users. And we must do it now!
- The creation of some kind of "dumb threads moderators". With the only extra ability of tagging/untagging a post as a "commonly repeated thread".
- We should have some kind of simplified FAQ. Something that deals with the most simple users problems. Beyond that we should also stand out the support pages for each app.
- Having the ability of, if the first time entering to a forum ever, showing some really simplified forum guidelines.
- (request apps forum only) having a special form for creating that type of thread instead of the normal form. That way we could create some kind of "filter" techniques and have some simplified info on the beguinning.
Submit Request Apps Forum Topic (info about guidelines goes here) App To Portabilize: _________________________ Version (Opcional): _________________________ Website: _________________________ License: (dropdown menu with some default licenses and a "Other" option) Details: _________________________ Why to portabilize?: _________________________
This would only be a custom form that would create a normal thread with the info inserted +hidden comments for the filtering by some kind of script. That way there could be a simplified forum search for checking if the app already exists, telling from the beginning if the license allows the portabilization...
Account Created Page FAQ:
Q. I want xyz app. Is it possible? A. It depends on the license and others. Read the FAQ for more info. Q. How do I do this/that? A. See the App's FAQ for more info. Q. This/that doesn't work. A. Check if the problem you're having is on the FAQ.
Other FAQs in the Wiki (link). Please create an account there and give your ideas.
Update: The FAQ is almost complete. Please log-in and give your opinion about what's missing and what shouldn't be there on this thread.