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Gnucash loading

Submitted by moidibe on January 5, 2009 - 11:45am

Hello !I have just install gnucash and i can't launch gnucash

I have a problem with gnucash.I have just install gnucash and i can't launch it. Indeed, when i click on the icon, nothing appears on the screen. In the windows processus, i just see few second the name of the program
"GnuCashPortable.exe" and after it disappears.

I have tried with 3 or 4 versions of gnucash but i have always this problem.

Can you help me ? I think this program is very useful and i want use it.

Thank you.


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More Info

Can you give us a bit more info please. What path is it installed to? What operating system version and service pack level? Using the latest GnuCash Portable?

Sometimes, the impossible can become possible, if you're awesome!

The program is installed in

The program is installed in "I:\PortableApps\GnuCashPortable". The disk I: is a usb key of 4gb.

I use windows xp SP3.

I have tried with the versions :
GnuCash_Portable_2.2.8_Rev_2_Pre-Release_1.paf.exe
GnuCash_Portable_2.2.4_PRERELEASE1_en-us.paf.exe
GnuCash_Portable_2.2.8.paf.exe

No one works. I have always the same problem.

During the installation, i just add the "additionnal language" because english isn't my native language otherwise i change nothing.

Thank you for your help.

Enable the GnuCash log

You could try enabling the GnuCash logfile. It sounds to me like GnuCash itself is not starting up correctly. To do this:

  • Copy I:\PortableApps\GnuCashPortable\Other\Source\GnuCashPortable.ini to I:\PortableApps\GnuCashPortable.
  • Edit I:\PortableApps\GnuCashPortable\GnuCashPortable.ini and change the 'LogFile=' line to 'LogFile=GnuCashLog'
  • Run GnuCashPortable again.
  • A text file called 'GnuCashLog.(random string)' should now be placed in I:\PortableApps\GnuCashPortable. Open this in a text editor (notepad, etc) and let us know what it says.

formerly rayven01

After the modification, i

After the modification, i have a file but it is empty.

Wow..

I have never seen that.. but that at least points to the fact that it is GnuCash crashing and not the launcher since the launcher doesn't create the log file. Have you tried installing the regular version of GnuCash on the same PC to see if that works?

formerly rayven01

the regular version works

the regular version works very well on the same computer. I have this error with only this portable program. Every other program works.

Same Problem

I haven't fired GnuCashPortable up in a few weeks, but now I am seeing the same problem. I am on 2.2.8 now and the log file is empty. I'm not sure if I ever successfully launched 2.2.8. I do have a local installation of Perl. Might that be munging up the works?

Edit:
Very weird. My copy of GCP is installed on a truecrypt volume. I usually mount this as drive I: which is where I had it mounted when I tried to start it up most recently. So I found a backup of my truecrypt volume and mounted it L: and fired it up. Ok I thought. must be some problem after I upgraded to 2.2.8. Check the version, the backup is 2.2.8 also! so I dismount the offending copy and remount it to P: Fires up perfectly! I would poke around more, but bills (and work) are calling.

Key ID: 0xDAE3095F
Fingerprint: 5D98 65D2 1844 21A5 76C1 F0F6 4BE6 D689 DAE3 095F

YES !!! Now, it's working.

YES !!!
Now, it's working.
I have just changed the letter of the key from I: to K:. After i have launched the program, it has worked. To finish, i change the letter again from K: to I:.

Now, i can launch the program without any problem. I don't understand the problem but i am happy that it's working.

Thank you mstinaff, Shawn Faucher and John T. Haller for your help.