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thunderbird can't find my files or foldersSubmitted by williamsg4713 on July 7, 2009 - 1:57am
After using Thunderbird Portable for nearly a year with few problems, I have just been baffled. I'd had the flash drive containing T/P in a particular laptop for several days and it was working normally. I removed it briefly and inserted it in another computer without internet access, loaded T/P, looked at a message off-line, then closed Thunderbird, shut off the flash drive, and removed it. When I plugged the drive into the computer in which it had been functioning perfectly an hour earlier, I got a message to the effect that I would have to set up an email account (despite the fact that one had long ago been created); the folders pane was blank. So I went through that exercise. At this point my folders pane had the designated email account with an inbox folder subordinate to it, and a local folders with trash and unsent subordinate to it, only. Eventually I figured out that new imap and local folders had been created; by changing the settings of the addresses for these folders I got my old folder structure back and am able to access the messages. However, I am not able to download new messages. When I order "download/synch" I get repeated notifications that login information is being sent and that I am connected to the server, but the new messages that I can see on my webmail account are not picked up, nor do I ever see the "checking for new messages" notification. It may or may not be relevant that when I go to File>subscribe I get a blank "select the folders to subscribe to" pane. I'd appreciate any help. Gary Williams ( categories: )
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thunderbird can't find my files or folders
Never mind - the problem was that the password wasn't properly included. It was not intuitively obvious how to make this happen, and I can't tell you how I finally got the password screen to pop up.
So, instead, my question is now: how can I prevent this from ever happening again?
Gary Williams