TI-nspire installation problems

I have a small problem with the installation of the TI-nspire, I followed the instructions and installed the link software as specified. the install new hardware won't install the god forsaken calculator...All I want to do is update the OS if there's an update available...

Any info or resources would be useful, if this is spam I am sorry...

Edit: Never mind, that wasn't link software I installed, it was more like a program to play with TI-nspire's interface...