I seriously considered not posting this because of the inconsistent results and I don't know how helpful this will be. This applies to version 3.0.3 with the August 31 build.
I select about a dozen files in a single directory for backup. I specify a name and destination for the zip file. Type is 'complete', format is 'zip'. I click on run and any of several possible things can result:
Sometimes everything runs as expected and I end up with a zip file in the correct destination containing all of the selected files.
Sometimes the program runs but only some of the selected files are archived. The missing files are not always the same.
Sometimes the program runs and after some of the selected files are processed, the progress window stops updating. Just clicking on the window results in a "not responding" message. Sometimes a window pops up asking if I want to end the program. "Yes". Do I want to send Microsoft a message? "No". Both the progress window and the main Toucan window close.
Sometimes nothing happens. Nothing runs.
I have had similar results on an XP machine as well as a Windows 7 machine.