I tried to install the portable (3.3.2) version on my key and Norton quarantined SBASE. I downloaded the full version to install on the main machine and Norton did non let out a peap. Can someone explain what is going on?
New: Kanri (Oct 9, '24), Platform 29.5.3 (Jun 27, '24)
1,100+ portable packages, 1.1 billion downloads
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It's a false positive that was discovered yesterday. I have a link to the virustotal report in the comments of the release announcement linked on the frontpage. Please report it to norton so they can fix their bug.
Sometimes, the impossible can become possible, if you're awesome!
It is interesting that this did not cause problem with the regular version.
They seem to have completely dropping any such bug reporting options.
https://submit.symantec.com/false_positive
~3D1T0R
I sent them a PDF documenting where to get the file. I can't upload it to their system.
We have processed your submission (Tracking #19710391) and your submission is now closed. The following is a report of our findings for the files in your submission:
File: LibreOffice Portable _ PortableApps.pdf
Machine: Machine
Determination: Please see the developer notes.
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Customer Notes
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This is an issue with the portable apps implementation of libreoffice
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Developer Notes
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LibreOffice Portable _ PortableApps.pdf Our automation was unable to identify any malicious content in this submission.
The file will be stored for further human analysis
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This message was generated by Symantec Security Response automation.
Should you have any questions about your submission, please contact our regional technical support from the Symantec Web site, and give them the tracking number included in this message.
Symantec Technical Support
http://www.symantec.com/techsupp/
I suggest that the portable apps stuff and components should be regularly whitelisted.Symantec message is below
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We are writing in relation to your submission through Symantec's on-line Security Risk / False Positive Dispute Submission form for your softwares being detected by Symantec Software. In light of further investigation and analysis Symantec is happy to remove this detection from within its products.
The updated detection will be distributed in the next set of virus definitions, available daily, or weekly via LiveUpdate, depending on Symantec product version, or daily from our website at
http://securityresponse.symantec.com/avcenter/defs.download.html.
Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.
If you are a software vendor, Symantec offers the possibility of adding your software to its database of known clean files in order to reduce the possibility of false positives. If you wish to participate in this program, please complete the following form.
https://submit.symantec.com/whitelist
Sincerely,
Symantec Security Response
http://securityresponse.symantec.com
This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
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