Program: TeamViewer QuickSupport
License: As TeamViewer Full Version
Website: http://www.teamviewer.com/en/download/windows.aspx
Description: Simple and small customer module, runs immediately without installation and does not require administrative rights - optimized for instant support
I would prefer the family and friends I support to run this rather than the full version - they have no need to establish connections and this version is simpler for them.
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The only difference is it can't make outgoing connections. They can just as easily fire up TeamViewer Portable and read you their numbers, ignoring the right half of the screen. That's what I do.
Sometimes, the impossible can become possible, if you're awesome!