Hi all;
Lately BPBible has not been running; I've been getting the following reason:
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Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18933
Fault Module Timestamp: 55a69ec4
Exception Code: e06d7363
Exception Offset: 0000c42d
-------------------------
OS: Win7, User access (work computer, I do not have 'admin' rights)
Other apps run just fine.
Not sure what other details I can give that will be helpful so ask & I'll do what I can.
Thanks for the help in advance!
merl
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BPBible does not run
August 25, 2015 - 11:22pm
#1
BPBible does not run
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There have been no changes to BPBible in about a year and a half, so it's not something new in the app. The latest version runs without issue on my fully updated Windows 7 VM, so it's not related to any recent Windows 7 updates. So, the issue is with your install or your PC.
You can try re-installing which should fix any issues with corrupt files. Be sure to scan your drive to be sure as well.
You can delete your Data directory to reset the settings for the app which will rule out any invalid settings.
Other things that can cause it could be your antivirus or antimalware software causing issues. If possible, you can try to temporarily disable them to see for sure.
Sometimes, the impossible can become possible, if you're awesome!
Thanks for the suggestions.
Tried them all, even removed the SWORD directory; same results. Even tried "running as Admin"; no change.
I was wondering if removing & doing a restart would help; don't know why it would.
Any suggestion where else I might ask about the KERNELBASE.DLL?
Thanks;
merl