You are here

Getting Open Internet Error when attempting to update

2 posts / 0 new
Last post
Last seen: 7 years 2 months ago
Joined: 2017-03-12 17:59
Getting Open Internet Error when attempting to update

I'm getting the following error when trying to update:

"Unable to connect to to retrieve portable apps. Please try again later. [Open Internet Error]."

Here's what I've tried:

1) Allowing the platform and updater through my firewall.
2) Enabling it in my other security software.
3) Changing the connection settings from "Automatic" to "Direct Connection (No Proxy)."

Oddly, as I was posting this, the app froze and I couldn't close it so I'm not sure what that's about.

I'd appreciate your help.

Thank you.

John T. Haller
John T. Haller's picture
Last seen: 7 hours 25 min ago
Joined: 2005-11-28 22:21
Internet Explorer Working?

Is Internet Explorer working on this machine? IE uses the Windows internet components as the PA.c Updater/App Store/Platform (and lots of other apps) do. Can you visit in IE and download an app for example?

Sometimes, the impossible can become possible, if you're awesome!

Log in or register to post comments