You are here

Profile not being found oon open

5 posts / 0 new
Last post
Latege
Offline
Last seen: 6 years 5 months ago
Joined: 2018-06-25 08:40
Profile not being found oon open

As of today, when I open ThunderbirdPortable none of my accounts, e-mails, calandar etc. are there and I'm asked to create a new account, i.e. it behaves as though I've never used ThunderbirdPortable before. In the ThunderbirdPortable folder on the USB stick it runds for there is a profile folder present but for some reason the program has stopped accessing/linking to it. How do I get ThunderbirdPortable to open with my profile functioning?
Thank you.

John T. Haller
John T. Haller's picture
Online
Last seen: 9 min 4 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Corruption

This usually means your profile.js got corrupted. It's within ThunderbirdPortable\Data\profile. You can usually restore from a semi-recent backup (it doesn't change often). Check your disk for errors.

Sometimes, the impossible can become possible, if you're awesome!

Latege
Offline
Last seen: 6 years 5 months ago
Joined: 2018-06-25 08:40
Thanks. I can't find a

Thanks. I can't find a profile.js either in the active ThunderbirdPortable folder (or sub-folders) nor in the most recent back-up! I may have an older backup at home. If I can't find a profile.js anywhere am I completely stimied?

John T. Haller
John T. Haller's picture
Online
Last seen: 9 min 4 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
prefs.js

Sorry, I meant prefs.js file.

Sometimes, the impossible can become possible, if you're awesome!

Latege
Offline
Last seen: 6 years 5 months ago
Joined: 2018-06-25 08:40
Hmm, I replaced it with one

Hmm, I replaced it with one from 4 days ago when I'm fairly sure it was working. I can try an older one when I get home but if that doesn't work are there any other options? (By then I won't have Internet acess to come back for more help.) Thanks.

Log in or register to post comments