Hi there,
since a few weeks I cannot use the platform Help/Check for Updates anymore.
Even if I reinstall everything from scratch I can download portable apps, but the update function still doesn't work.
Is there a log file which knows a bit more about what fails and where?
I have Windows 10, a DSL connection without any proxy, in internet connection settings every proxy option is unchecked.
How can I proceed to fix this?
Thanks, Klaus
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OK, found it finally.
Bitdefender had in its firewall an entry to permit "C:\Z2P\PGMS\PortableApps\PortableApps.com\PortableAppsUpdater.exe".
But that path maps in windows 10 to "E:\Z2P\PGMS\PortableApps\PortableApps.com\PortableAppsUpdater.exe", and I have a shortcut to the E: path to start the platform - and the update from there.
That was not understood by Bitdefender.
I added "E:\Z2P\PGMS\PortableApps\PortableApps.com\PortableAppsUpdater.exe" to the firewall configuration, and now everything works again :-).