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No folders or messages in TB Portable after power cut

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bobyorke
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Last seen: 4 years 7 hours ago
Joined: 2016-11-10 05:16
No folders or messages in TB Portable after power cut

Hi,

We just had a power cut and now my Thunderbird Portable (78.5.0, 32-bit) is not showing any mail accounts, folders, or messages. I've checked my data\profile folder and I believe my folder structure and mail is there. In my data folder I have found prefs.js, and it has lots of relevant stuff in it, including lots of "mail.account" entries.

Can anybody help me to restore my mail please? Just for info, I use MailStore Home from time to time, but sadly not frequently enough to simply restore everything. I'd be grateful for any suggestions ...

Bob Yorke

Abraxian
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Last seen: 1 day 19 hours ago
Joined: 2010-08-18 10:40
Post at mozillaZine Forums

Strictly speaking the issue you having isn't a Thunderbird Portable problem. Best to go to mozillaZine Forums and post your problem up there in their Thunderbird Support pages. They are really helpful there and will step you through how to get you emails back. Just be sure to mention that you are using Thunderbird Portable when you post.

Use Portable Apps on both Flash Drive and HDD/SSD.

bobyorke
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Last seen: 4 years 7 hours ago
Joined: 2016-11-10 05:16
Thanks

OK, will do, thanks Abraxian Smile

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