I'm attempting to upgrade Thunderbird 2.0.0.4 (I think) to the latest version (2.0.0.9) but I'm getting this error during the install. The flash drive has 26MB free.
I have Abort, Retry and Ignore as options. Retry just keeps bringing up the same error.
Does anyone know what could cause this?
(P.S. Just noticed when I did the preview for this post that the date and time are off by nearly 40 years: "Submitted by taa on December 31, 1969 - 4:00pm.")
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but I guess you already knew that, didn't you?
What happens if you manually delete the "F:\mozilla\ThunderbirdPortable\App\" folder and retry?
"What about Love?" - "Overrated. Biochemically no different than eating large quantities of chocolate." - Al Pacino in The Devils Advocate
would have thought that the issue is the lack of free space, I seem to recall that Thunderbird and Firefox do need lots of it to upgrade.
but only if you use the built-in auto upgrade which you shouldn't use because its not portable. In that case you´d need at least 40-50 mb of free space.
@taa: are you using the installer from this site or the built-in updater?
"What about Love?" - "Overrated. Biochemically no different than eating large quantities of chocolate." - Al Pacino in The Devils Advocate
What happens if you manually delete the "F:\mozilla\ThunderbirdPortable\App\" folder and retry?
This worked successfully. I've not done anything else to the flash drive since reporting this problem (e.g., I didn't try to free up space, for example).
I didn't check the properties on freebl3.dll before I followed the suggestion above. Is it possible it was a permissions problem (like, maybe the file was marked read-only) since it doesn't appear disk space was the issue?
are you using the installer from this site or the built-in updater?
The installer from this site. I downloaded it to the hard drive on my PC and ran the installer from there, which has 32=G=B (not 32=M=B) free.
possibly a corrupt download? try redownloading the installer? or maybe it was limited space on your flash drive, since after deleting the \App\ folder it worked.
The developer formerly known as ZGitRDun8705
Not a corrupt download as I used the same copy before I deleted the \App\ folder.
While we're speculating -- might it have been one of those odd occurrences when Explorer or an AV program holds a file open/locked long after it has finished with it? That would prevent the file from being overwritten or removed.
MC
it worked.
It shouldnt be a permissions problem as I think you have the same permissions no matter if you delete it manually or let the installer overwrite it.
So I guess it was some anti virus related thing.
"What about Love?" - "Overrated. Biochemically no different than eating large quantities of chocolate." - Al Pacino in The Devils Advocate
Actually, I had turned off AV temporarily (forgot to mention that) so it couldn't have been the AV program holding the file open.