I downloaded and installed Thunderbird Portable on a USB stick and tried it out at home and it worked fine. But when I went to Portugal and tried it on a computer there, it downloaded my emails fine, but when I tried to reply I got an error message indicating that the SMTP connection was rejected.
I don't really understand this SMTP stuff. When I am at home, I use TalkTalk as my ISP and I guess my emails get routed onto the internet via their SMTP server because I am connected to their network. But when I used the machine in Portugal, I don't know who was the ISP, and obviously I can't use their SMTP server, but as I am not connected to my ISP I guess I can't use their server either, hence the rejection.
Is there something I am missing - how should I configure my outgoing SMTP address?
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since this setting is not always the same.
Your provider at home, might use just authentication via IP address, that means if you are simple transmitting your mail from the address range of that provider, you are welcome to do so, you are his customer.
If you are outside, you are not identified by the IP address and thus kicked out. This must be so to avoid SMTP servers being used for spam.
Either you can use password authentication with your provider, well then you can use SMTP of your home provider still, if this option is not possible with your home provider, then you have to use the SMTP of the local provider while abroad.
Today, most providers will have the possibility of authentication by password, so ask them and then enter it into your outgoing servers settings.
Otto Sykora
Basel, Switzerland
If I go into Tools->Account Settings I can see that my outgoing server is set to smtp.talktalk.net, but I don't see anywhere to enter a password?
on the right side, there is a window, there is your smtp listed (there can be more then one listed)
select your one (talk) and right of it find button EDIT.
click and find all fields needed for the setting.
Otto Sykora
Basel, Switzerland
in the appropriate field.
When you make first time connection with it (sending mail) you will be asked for pw.
then also you can let it save the pw or not. if you let it save the pw, it will work from that time automatically, otherwise you can enter the pw each time you send a mail.
Otto Sykora
Basel, Switzerland
I can't see an edit button next to the Tools->Account Settings->Outgoing Server (SMTP): I can see an "Edit Card" button above, which relates to vCards, and a "Manage Identities. . ." button below, but nothing else?
on the left side, you have kind of folders with all possible settings to choose from.
down, the last setting should be called outgoing server (smtp)
you click on this one (select it) and then settings for this will appear on the right side.
There you will find the edit button.
Otto Sykora
Basel, Switzerland
of the accout settings.
The panel where you set the smtp must have on the top in the blue field:
Outgoing Server (SMTP) Settings
Otto Sykora
Basel, Switzerland
Same problem happening to me. Anyone here can help out?
Isn't this something you should be calling your ISP's helpdesk for?
You could try checking their WWW site as well - that might have the details you need...
I'm having the same problem. I have saved the password and sent quite a few emails from my home computer but when I try to use TB from a different computer I get the same problem as above. I use ntlworld as my email. I have got name and password checked in the settings. Is there another place to see where the password is kept just to make sure it is thunderbird which has the password and not my home computer.
otherwise no point in having a portable TB if it can only be used on my own computer.
than at home/office, then you may be rejected. I had to get this so I can send messages when I travel...
http://www.authsmtp.com/
$24/ yr. but I found it to be worth the $$$ since I needed to respond to customers in a timely manner with the email address they sent the email to.
It's not an add on or additional software, they will send you a SMTP username and password to use.
I've sent ntl an email to ask why I'm getting refused should get a reply monday they don't work weekends. If I can't get this resolved then I will have to use there web interface to read my mail.