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Crashed Hard Drive

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Michael Tapinsky
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Crashed Hard Drive

I logged into Thunderbird portable. The data is saved on our network, not on a memory stick. My hard drive crashed mid-session. Now I cannot log back in from any other terminal.
HELP!

rab040ma
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Last seen: 2 months 7 min ago
Joined: 2007-08-27 13:35
You cannot log into the

You cannot log into the network? You cannot log into another computer? You cannot load Thunderbird Portable? Please clarify. (Thunderbird portable doesn't really have a "log in" function; it just runs or not. It may ask for a password when it tries to get your mail; is that what you are seeing, a prompt for your email password?)

Did you see an error message? What did it say?

Running Thunderbird Portable from a network is not really supported, at least not in a multiuser environment. If you are the only one running TBP from that folder, you're probably okay. It should just work. If not, we'd need more information to figure out how it is set up. If you really want support, copy the TBP folder(s) to a USB drive, and run it from there, then we'd know what is going on.

MC

Michael Tapinsky
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Last seen: 16 years 2 months ago
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Thanks for the questions. I

Thanks for the questions. I will check and reply ASAP.

Michael Tapinsky
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Last seen: 16 years 2 months ago
Joined: 2008-04-11 16:16
Crashed hard drive - log in problem

When we run the .exe file, there immediately appears a message saying there is another session open and that must be closed first before another session can be opened. So the software never opens.
Any thoughts?

Patrick Patience
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Joined: 2007-02-20 19:26
Check

Alt+Ctrl+Del and select the processes tab, see if the Thunderbird.exe is running. If it is, end it.

Michael Tapinsky
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Last seen: 16 years 2 months ago
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Ctrl Alt Del

The folders containing the mail are stored on our server. The computer on which I was running Thunderbird crashed mid-session. That computer is now gone. When trying to run the .exe file from another computer with my account info, it says the session is still open. There is nowhere to "close" the session.

Steve Lamerton
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Ahh

you probably need to delete the file 'parent.lock' in the Data directory Smile

gmbudwrench
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Could you

take the crashed computer off of the network and retrieve the data from the disc with a knoppix cd? I mean if the hard-drive isn't totally fried? I read about using knoppix as a recovery disc, wondering if this was possible?

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