i have even just downloaded the puttyportable package again and it is being detected right away. so i'm thinking this is a false positive. i use putty everyday and it wasn't detected yesterday. i tried updating virus definitions but no new ones are available yet. hopefully it will be resolves soon. can the team communicate with CA to expedite getting this resolved? thanks.
New: Kanri (Oct 09, 2024), Platform 29.5.3 (Jun 27, 2024)
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CA doesn't seem to provide a mechanism for us to tell them of their error, so you'll need to contact them for support.
Sometimes, the impossible can become possible, if you're awesome!
I've posted it on their board here:
http://homeofficeforum.ca.com/homeofficeforum/posts/list/0/938.page#3502
Lots of other people are complaining about it too, and it seems to affect installers that aren't for PortableApps.
Cheers,
Martin
it is now not detecting the trojan anymore with the new definitions for Aug-21, and seems to be resolved. thanks for the link to the CA forums. i had to fudge some facts about the product i am using in order to submit a support ticket to technical support, but i didn't know they had forums. CA's website is vast.