You are here

Home » Forums » Support Forums » Internet Apps Support » Thunderbird Portable

Unplug USB Memory Stick while Thunderbird Portable is still running

6 posts / 0 new
Log in or register to post comments
Last post
October 15, 2008 - 4:54am
#1
Fumiguard
Offline
Last seen: 14 years 11 months ago
Joined: 2008-10-15 04:40
Unplug USB Memory Stick while Thunderbird Portable is still running

I accidentally, took out from my computer my memory stick not knowing Thunderbird was still running.

Since then, I have not been able to open Thunderbird. The error message is as follows:

Thunderbird.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

For more information about the error, click here: -

Error Signature
EventType: InPageError P1: c0000185 P2: 00000002

The following files will be included in this error report:

C:\DOCUME-1\Julie\LOCALS-1\Temp\WEded2.diroo\Thunderbird.exe.mdmp
C:\DOCUME-1\Julie\LOCALS-1\Temp\WEded2.diroo\appcompat.txt

The message also gives the open to Debug - which doesn't work.

Can anyone help me fix this problem?

Top
October 15, 2008 - 5:30am
ottosykora
Offline
Last seen: 2 days 13 hours ago
Joined: 2007-10-11 17:48
reinstall

tried to reinstall the TB over the old installation?

Otto Sykora
Basel, Switzerland

Top
October 15, 2008 - 5:59am
(Reply to #2)
Fumiguard
Offline
Last seen: 14 years 11 months ago
Joined: 2008-10-15 04:40
Lose Files

If I reinstall the program will I lose all of my emails and address book?

Top
October 15, 2008 - 6:41am
(Reply to #3)
gmbudwrench
gmbudwrench's picture
Offline
Last seen: 1 year 3 months ago
Joined: 2007-06-25 05:00
I don't think so

Don't delete anything. Install T-bird again into your present location. This is how it's also updated, installing a newer version over the older. It only installs the program files. Your settings and personal files shouldn't be affected. See here, under upgrade, I think this is applicable.

https://portableapps.com/support/thunderbird_portable#upgrading

Top
October 15, 2008 - 7:54am
(Reply to #4)
Fumiguard
Offline
Last seen: 14 years 11 months ago
Joined: 2008-10-15 04:40
Reinstall

It still won't open and has the same error message.

Top
October 15, 2008 - 2:56pm
(Reply to #5)
Simeon
Simeon's picture
Offline
Last seen: 8 years 11 months ago
DeveloperTranslator
Joined: 2006-09-25 15:15
oh

I guess your profile is messed up.
How many accounts do you have?
The easiest way I can think of is makong a backup copy of you thunderbirdPortable folder and start anew. Make the backup, delete the /Data folder and set up your accounts again. Then you can copy your old emails back and it should be working.

"What about Love?" - "Overrated. Biochemically no different than eating large quantities of chocolate." - Al Pacino in The Devils Advocate

Top
Log in or register to post comments