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Mail sent from Outlook goes to inbox on Thunderbird on same account

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inlandsurfer1
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Mail sent from Outlook goes to inbox on Thunderbird on same account

Because I have to connect with my blackberry as well as do a few other things at work, i have to use both Outlook and Thunderbird portable (which is way faster). Whenever I send an email from outlook I see it as new received mail in my inbox (for the same account) instead of the sent box in Thunderbird. How do I fix this?

ottosykora
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sure what you are asking for

but as I understand it, you wanted a mail which was sent by outlook to appear in the sent folder in TB?
This is not supposed to exist, since every mail program works independent of others and will store its sent mails in its sent folder. You can not have mail sent by someone else stored in your sent folder on your computer too.
TB and outlook are just using the same account on the server, but localy they are just two separate mail clients.

Otto Sykora
Basel, Switzerland

inlandsurfer1
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im sure what I'm asking about

I don't believe that. When I sent an email from Thunderbird it went into my sent box in outlook.

ottosykora
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give details of account

id this a pop3 accounnt?
is it IMAP account?
is it web mailaccoun?

How are you connected to the account?

So far I can see some way only with IMAP, but since mailservers also have often both, you might be reading one by pop and other by imap?

If it is static setting like for pop account , there is no way I can imagine to accomplish what you are asking for, unless you try to create someting like spamfilter which will send all in coming mail from certain account to an incoming folder named 'sent'.
Since the sent folder is generally a kind of 'system' folder automatically installed in each mail client and has the special function to collect what ever is sent out by the client.
There is also possibility, that you have just a link to your folders on the exchange server, in which case even pop accounts will do all tasks on the server. But in this case I am not sure how the TB will be hooked to the exchange, they support outlook in first place, thought I have heard of some extensions for TB to connect to exchange, buthave not seen it myself so far.

Otto Sykora
Basel, Switzerland

ottosykora
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impossible

@inlandsurfer1

>When I sent an email from Thunderbird it went into my sent box in outlook.

Otto Sykora
Basel, Switzerland

horusofoz
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A possibility

If it is a webmail account it could be possile though with a couple concessions made. For this example I'm going to use a gmail IMAP account as that is what I use and am familiar with.

Ok say I send an email from my IMAP gmail account through Thunderbird it would put a copy in the Gmail Sent box. That is the Gmail Sent box on the Gmail web server. Then when I opened Outlook and accessed the same account the email would still be in the Gmail Sent box but I would be looking at it through Outlook. However if you moved the email from the Gmail Sent Box folder to a locally stored sent box of your Thunderbird or Outlook install then it would not be able to be accessed by the other email client as the email is no longer on the Gmail Server.

Though in this case if you really needed to see that email and couldn't access the application you originally sent the email through you could go through Gmail's All Mail box and track down the email and copy it into the folder you require.

If I have been correct in surmising the situation a solution would be rather than move the email from the Gmail server, just leave it there to be accessed by both programs.

Alternatively if you want to access the emails off-line, have the space to burn, don't mind duplication or the increased risk to confidentiality that comes with duplication, you could maintain copies of the Gmail Sent Box emails in both the Outlook and Thunderbird installs.

Another possibility for offline access is to keep the emails on the Gmail Server and just copy (Not move) them to your Thunderbird install so that you can access them offline when need be and still access them at work or wherever your primary location is that you have the online access with Outlook.

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ottosykora
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@harusofoz

>Ok say I send an email from my IMAP gmail account through Thunderbird it would put a copy in the Gmail Sent box. That is the Gmail Sent box on the Gmail web server.

Otto Sykora
Basel, Switzerland

horusofoz
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Standard

I just use the standard Gmail settings for Thunderbird. Must say from your response it sounds like I'm a bit out of my depth. Just trying to add to the support effort. However @ OP it seems you should listen to ottosykora as he definitely knows more about this than me. I yield the forum floor to you Ottosykora Blum

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ottosykora
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i just tested

on two accounts.
It is accounts from my previous company.
Both have pop, imap, and relatively simple webmail interface.
The webmail interface is essentially hooked to an imap interface which gives it its basic functionality alone.

However, both accounts do not allow me to 'pass the mail to it for transmission' which is possible with some other webmail services thought.

One server has a freeware mailserver from argosoft, the other a server from horde.de

With those servers, the outbound traffic is only standard smtp from a mail client. There is simply no way to pass the message to the server for sending it.

As a result of this, the sent mails, will be simply stored in the local 'sent' folder in the particular mail client and will not appear in the sent folder of the server.

When I send mails from webservice however, yes the sent mails are copied into the sent folder which is however a subfolder of the inbox and the mails are copied there by setting some presets to the webinterface.

The folders of an imap are ingeneral kind of hierarchical, starting often with 'inbox' and all other folders are childern of that one.
Therefore it is well possible to copy incoming mail to a subfolder of such imap structure just by making a filter with 'all mails from' to be moved to subfolder 'sent' same as one would do with many other incoming mails.

So on the 'horde' server, this is the only solution to bring client sent mails to the sent folder.

On the argosoft server, the folders for sent and drafts are kind of default folders which can not be moved or deleted and the actual root folder can not be accessed by the user. However also this server does not allow to get the mail and send it from there, thus moving the copy automatically to its sent folder.

However clearly some servers will be able to do this, having the proper infrastructure build in. That means they can intercept any mails with senders address = account owner and place do the copy mechanism alone.
But such setting is rather function of the server software itself, will not simply be controlled from the client.

Such complete functionality would be nice to get the full advantage of the imap protocol, but as long as many server software simply do not have this build in, this is not widely available.

One of my mail providers offers imap, fine, but the outgoing server , standard smtp, is even placed on other physical IP address, completely in a different net. Clearly in such environment, many things will not work.

I have no gmail, but since this is one big service, they might have set up all the services properly by now, many others will still be fighting with it.

Still curious:
the setting for the outgoing server with gmail is what? Is this simple smtp server with authentication and pointing to port 25 or is it something else? Some other ports to kick up other software etc?

Otto Sykora
Basel, Switzerland

horusofoz
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I just used the settings

I just used the settings recommended here - http://mail.google.com/support/bin/answer.py?hl=en&answer=77662

Hope that helps Smile

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ottosykora
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clear now

the port 587 on the smtp server is not only essential for the encrypted access, but also for the mechanism to start all the software behind it.
This is far not provided on all server software.
The functionality of the server in this case can not be controlled from the client so far, it is properties of the server doing the job here.

Otto Sykora
Basel, Switzerland

horusofoz
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If it's a webmail acount,

If it's a webmail acount, wouldn't it then be in the sent box of the original sent mail account? If your using a microsoft exchange server than it probably Extremely difficult to make it appear on thunderbird which I doesn't have a hook into the Microsoft server.

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inlandsurfer1
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Using IMAP

I am using IMAP for all four of my accounts on both Outlook and Thunderbird. Thanks for trying fellas. Any suggestions?

reepicheep
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Headers

Does Outlook mung the headers in some way by which it recognises that OE created message and therefore should be in the "sent" folder; if TB doesn't understand that munging then it could put the message in some other folder. (It's been a decade since I last used OE so I can't offer any more suggestions.)

Zach Thibeau
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usually with IMAP it will

usually with IMAP it will copy everything but leave also a copy on the server hence both clients will pick up changes that were made.

your friendly neighbourhood moderator Zach Thibeau

ottosykora
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ok I have tried the same

I have here only an older version of outlook, the outlook 2000 and TB portable.
I have set up same accounts and tried.

So far I can not see a proper mechanism which will place mail into sent folder of the other.
When I send mail from outlook, it goes to the sent folder of the outlook. This folder is in any case a local folder of the outlook mail client.
There is a sent folder on the imap server, but as all folders there are in one main folder , there is no easy way to place it there.

If I send mail from TB, the same, it is placed in the sent folder of TB, which is also here a local folder.

Since imap protocol is only used for accessing the mails on the server, but not for sending the mail, there no easy way to acomplish what you are asking for. Imap accounts use for sending mails the same system as pop accounts, just smtp protocol pointed to port 25 in general if not encrypted transmission is used, so all happens only locally.

Now since apparently you are sending copy of the outgoing messages to your own account and have then a filter installed which will simply take any incoming mail with sender being you yourself, then all will land in the inbox first.
Unless the imap server has own function on board to filter messages in the inbox the further filtering has to be done by either of the clients.
If the account has also a webmail client attached, it will have usually own filters which could take care of it.

If there is no filter on the server itself, then I recommend to set a filter for such mails in both clients, the outlook and the TB just to make sure the mails sent 'to yourself' are copied to the sent folder on the imap server in addition to the sent folder of the respective client.

Otto Sykora
Basel, Switzerland

WiMax
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KISS - Keep it simply simple

I do exactly what you're asking for and it works both ways and it's the same method both ways.

For both TB and Outlook;

1. Configure for permananent bcc to yourself.

*TB - Go to Tools | Account Settings | Copies and folders; check "Bcc these email addresses", add your email address, click OK.
*Outlook, I know it's there, can't find it. Worst case scenario, manually bcc yourself.

2. Create a filter that looks for your email address in the "From" field and move it to your sent box. Make sure that this filter is high enough in the filter list that another filter does not do something else with it.
Works for me Smile

Please type slower, I can't keep up!

OH, CANADA! We stand on guard for thee!

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