My Kingston 32gig often gets a corrupted file, usually in a sub-directory, that instead of having the name it shoud it has u-u and cannot be deleted without re-formatting the drive. I have tried fat32 and ntfs. any ideas?
Paul
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Sounds like a bad drive or a bad USB port. If it happens everywhere (and you're sure you're safely ejecting, of course), then it's the drive. If it happens on a specific PC, it could be the PC USB port.
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After contacting Kingston about their warranty I have discovered that it was a counterfeit drive and they cannot support it. I purchased it from an Amazon reseller, JR-Axcessories. Amazon has been very good about this and says I will get a full refund even though it is outside the normal time limits.
Oddly, JR-Axcessories has changed their name to EZ-Tech since I notified them of the complaint. Seems a bit fishy to me.
Paul
Well that's different!
I hope the drive doesn't say "Kingstom" on it (as per the post title), otherwise that might have been the clue.
That would be a bad retailer, most likely. A lot of companies that deal in questionable merchandise change their names often to avoid better business bureau complaints and bad online reviews (since a bad review of JR-Accessories would not show up in a search for EZ-Tech). The only way to buy a counterfeit USB drive is to either purposely do it, or to buy one on the gray market (read: not from Kingston or a reputable dealer) and have a pretty good idea that there's a chance that it's fake.
I always recommend only buying flash drives from reputable, name-brand retailers either online of offline. Newegg, Best Buy, Buy.com, etc. Or from specialized vendors that sell their own drives. If you buy from Amazon, be sure you know WHO on Amazon you are buying from as there are lots of little disreputable sellers on Amazon now and the only way to tell is that tiny little "Ships from and sold by random no-name company" line... gone are the days when you could shop at Amazon and know you were actually buying stuff from Amazon. Amazon is kinda a shopping portal now to all kinds of companies in addition to themself... some are reputable name-brands, some are decent mom and pops, some are like new york city camera stores.
Sometimes, the impossible can become possible, if you're awesome!
Agreed. Don't buy a flash drive from eBay or Amazon. Use the places John mentioned above or use a price searcher like pricegrabber.com as all the merchants on there are legit and good-2-go (AFAIK).
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> I hope the drive doesn't say "Kingstom"
Oops that was a typo...that has been corrected. It looked exactly like a Kingston thumbdrive. The only difference was it should have been white with green trim instead of white with grey trim. Not something a consumer would readily know.
Even though it was outside the normal "A to Z" warranty time frame , since it was a counterfeit drive the seller had to give me a refund. They did so "voluntarily" or Amazon would have done so and took the money from their account.
Them changing their name would not have done them any good since it was still the same account. Their feedback would have followed them. If the went out of business altogether and came back as a company then Amazon would have refunded me and been out the money.
Overall Amazon is a fairly stand up company that protects its customers.
Paul
A while back I bought a 64GB Kingston drive on Amazon.com, but stupidly went for the cheapest price from a no-name seller and ended up with a counterfeit (~500KB/sec write, tons of corruption, and various software couldn't even identify the drive's chipset), so now I always double-check to make sure I buy directly from Amazon. I just received my 32GB Kingston DT112 from them today, and so far it appears to be the genuine article. Original packaging, no corruption, ~10MB/sec write (this actually shocked me; 32GB drives are usually painfully slow), and Safely Remove Hardware specifically identifies it as a DataTraveler rather than something generic like "USB Device".