Firstly thank you for making Toucan !
I normally use SyncbackPro for my backups but I don’t like the fact it doesn’t make true mirror images of the source drive. Upper and lower case characters are ignored and this is pretty annoying when you have re-named thousands of MP3 files !
I was very pleased to learn that Toucan was able to differentiate the character case so I thought I would make the switch. However I have to say I am disappointed and a little worried with my first encounter with Toucan.
I had downloaded Toucan V 3.0.2 some time ago and never got round to testing it until last night. I set it all up and used the “Mirror” option. I am fairly computer literate so I will skip the minor details.
The first thing I noticed was that it took a few attempts to start Toucan. I then discovered that there were a few instances of Toucan running in the process list so I tried to disable them there. I then assumed this was a one off and re-started my computer. I tried again to start Toucan and after a very long pause it started.
I used Toucan to “Mirror” my large backup drives. I have 2 Sata 500GB drives connected to my computer and they are encrypted with Truecrypt. I mounted both containers and Toucan saw both pseudo drive letters straight away. Everything seemed ok up to now.
I then set Toucan running and it quickly found discrepancies in character cases between the 2 drives. I noticed that the progress list showed that it had “Removed” many files from my destination drive. I knew these files were named wrongly so I was pleased that Toucan had found them and I assumed that everything was going well.
What I did notice was that Toucan was not copying across the new versions of these files. As this was my first run with Toucan I wondered if these files were all copied over at the end of the run so I waited patiently. Toucan took a very long time to progress through the files and then to my surprise it just crashed.
I then looked on the site and noticed that a newer release was available so I downloaded that in the hope it would solve all my problems.
I installed and set up Toucan V 3.0.3 and started it. It still took a couple of attempts to get going but it did seem better than V 3.0.2. It went though my files and then started to copy across some of the files the first V 3.0.2 had deleted from my destination drive.
I assumed everything was ok now and let it run its course. It took several times longer to make a complete run compared to SyncBackPro but I put this down to the fact it was making a better job of things which I am prepared to wait for.
However, again Toucan V 3.0.3 was deleting files from the destination drive and not copying the new versions across. If I hadn’t been watching it I would have wrongly assumed everything had been mirrored and have been none the wiser as this pass didn’t crash and there were no error messages.
I worry that there may be other people assuming Toucan is copying changes across and thinking they have backups when they don’t !
So, my questions are.
Is there a drive size / amount of files to process limit Toucan can’t handle and did I go over it ?
If Toucan is buggy, has it done any damage to my source drive ??
Just to re-cap and help bug fix.
XP Pro SP3
1 IDE C drive
2 x 500GB SATA drives encrypted with Truecrypt.
I mount the 2 SATA drives and then point Toucan to the new pseudo dives.
Please don’t be disheartened by my report, I am very grateful to free software developers its just that when I start to think I may loose valuable data I felt the need to warn you and other users that V 3.0.2 and V 3.0.2 at least, are not working properly.
Thanks again and I hope you are able to fix Toucan as it looks like an interesting alternative.