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[Fixed] Downloads from download.portableapps.com Failing

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Chim
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[Fixed] Downloads from download.portableapps.com Failing

I'm new on these PortableApps.com Forums. I barely joined yesterday.
I already mentioned this issue over at the Support Forums, but haven't seen any response. I don't know if it hasn't been seen over there by those who are best able to look into and fix the problem.

I tried 3 times yesterday to download Opera 10.62 Rev 2 and on all 3 attempts, I encountered an error at around the 300 plus KBytes range of the download. I wound up having to download OperaUSB 10.62 over at the source that Opera recommends.

I'd rather use the PortableApps.com version as it makes installation easier.
Hopefuly someone can look into this issue.

John T. Haller
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Clear Cache

Be sure and clear your cache. Otherwise each successive download is just pulling the bad copy from your cache.

There's nothing wrong with the download. I just double-checked it and it's fine. And we have no other reports, despite tens of thousands of manual downloads within the past few days.

Sometimes, the impossible can become possible, if you're awesome!

Chim
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Nope ... That's NOT It.

That's NOT it, John. There's got to be something else actually wrong with the App.
Yesterday, I did those 3 download attempts on my Hard Drive version of Opera.
I then downloaded that OperaUSB from that other source.

I then tried downloading the PortableApps.com version of Opera 10.62 Rev 2 with the freshly-installed OperaUSB. I got the same error at around the 300 plus KBytes range of the download.

This morning, I tried downloading Opera 10.62 Rev 2 with a completely clean uninstall and reinstall of my Hard Drive Opera. The results were the same. I got an error around the 300 plus KBytes range of the download.

Now upon reading your suggestion, I performed a Private Data Clearing and cleared the Cache on my OperaUSB. I tried downloading Opera 10.62 Rev. The results were yet again the same. I got an error at the 375,488 Bytes of the download.

That's SIX download attempts that all throw an error at between the 340,000 and 380,000 Bytes range of the download attempt for some weird reason.

And yet the OperaUSB download at the other source went all the way through.

Chim
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Next Plan

For now I have to go to bed.
Tomorrow I'll try downloading it with AOL and FirefoxPortable.
I hate Firefox because I won't have the actual Bytes Progress indication.

I'll see if either of those has success.

John T. Haller
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Nothing Wrong With The App

There's nothing wrong with the app, I assure you. If it was only 300K, we'd be hearing no end of it in the forums. But you're the only one with the issue.

The next suspect would be your internet connection or something between you and our download cloud server cluster in Houston, TX. Or your antivirus/firewall cutting the connection off.

You should try another computer, preferably with another internet service provider and downloading it to a different device. If that works, then you know your issue is with one of those things and can start eliminating things.

Sometimes, the impossible can become possible, if you're awesome!

OliverK
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I pulled the latest just fine

I pulled the latest just fine a few nights ago. Other then I didn't like opera, it worked out just fine.

Too many lonely hearts in the real world
Too many bridges you can burn
Too many tables you can't turn
Don't wanna live my life in the real world

Chim
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Thanks for Testing

Thanks for taking the time to test this Opera 10.62 Rev 2 download, OliverK.
I don't know if I'll ever get to the bottom of this situation, but at least I have another download source for a Portable Opera just in case I don't find the culprit.

truthseeker
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John, you are in denial.

John, you are in denial. Your apps are hard to download these days. I eventually give up because sourceforge simply won't allow me to download any files that are linked from your website.

Chris Morgan
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Not the issue

Please, read the whole thread before commenting. This thread has nothing to do with SourceForge. The issue is only with our own download server - and only two people have reported it.

I am a Christian and a developer and moderator here.

“A soft answer turns away wrath, but a harsh word stirs up anger.” – Proverbs 15:1

Chim
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The Mystery Continues

This morning I tried downloading the Opera 10.62 Rev 2 with my AOL, which runs with IE in the background. It threw an error at 437 KBytes of the download.

I then figured MAYBE my Anti-Virus might be blocking something it doesn't like.
So, I very reluctantly disabled my avast Anti-Virus.
Nope! That wasn't it. It threw an error at 439,576 Bytes of the download.

I just remembered that actually, even the OperaUSB that I did manage to download from the other source ... FAILED on its 1st attempt on Sunday. That one failed at 70% of the download completed. It then downloaded successfully on its 2nd attempt.

Then last year, on multiple attempts, I also failed to download an Opera Portable version that a member at the MyOpera Community had put together. Now THAT one, I have to admit that that guy HAD modified it by incorporating some extra Smileys. He claimed it worked for everyone else, but I never could download it. That time too, I subsequently ended up going with the OperaUSB version.

So yeah, I mysteriously seem to have problems downloading Portable Operas.

I just noticed that Opera has just released Opera 10.63.
So, I'll wait until PortableApps.com releases Opera 10.63 and I'll see if hopefully I have better luck downloading that version from here.

ZachHudock
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I'd try to download it from a

I'd try to download it from a different computer, either at work or school or a friend's house or something, see if it works there. I'm not a fan of Opera, but to test the download issue and just take a look at the PortableApps.com package, I was able to download it, and all worked fine.

Do you have other downloads failing as well? It could be an issue with your ISP or some virus on your network.

The developer formerly known as ZGitRDun8705

Chim
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Good Idea ...

That's a good idea, Zach.
I HAD already thought of that too last night.
IF whatever version of Opera is the latest here at PortableApps.com is still failing to download by the time I get access to some friend's computer, I'll try and see if I have better luck there.

Plus, I'll also Private Message a friend or 2 over at the MyOpera Community in just a bit and have them try the Opera 10.62 Rev 2 download. I'll then see what kind of luck they had.

Thanks for taking the time to test this out on your end, Zach.

Nope, Zach ... that's what's baffling. I have NOT had other downloads failing.
And this past weekend I was engaged in some serious experimenting and I performed plenty of downloads ... and some even BIGGER than the size of Opera 10.62 Rev 2. This past weekend I downloaded WinWGet Portable, Orbit Downloader, Gigaget, YouTube Downloader, PNotes Portable and at least 3 YouTubes that were in the 17 MegaBytes range ... successfully. I downloaded Opera 10.63 this morning without a problem and never have problems downloading regular Hard Drive versions of Opera. Yesterday I downloaded PDF-XChange Viewer Portable without a problem.

I just oddly, historically have problems downloading PORTABLE Operas.

Oh well, computers and software have always been and will always be temperamental this way. Just like Firefox works spectacularly for millions of people, but will just NOT work well on either of my 2 computers. Sometimes there's just no rhyme or reason for computers and software's behavior.

Darkbee
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The Truth is Out There

There is a rhyme or reason, we just don't know what it is. Computers do exactly what they're told to do, it's the people giving them the instructions that make the mistakes Smile

I just downloaded, installed and ran OperaPortable without any issues. There's definitely nothing wrong with the PortableApps installer.

Are you sure there aren't miscellaneous security applications running in the background that you're not aware of? Maybe using Task Manager to take a look at the running processes on your computer might shed some light on why the download is being blocked.

I don't know much about Avast, but are you sure you disabled it completely? Sometimes you can turn off the resident file scanner without actually turning off other security functionality like built-in firewalls or other network security (as is the case with F-Secure, which I use at work).

Chim
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Hide & Seek Truth

The truth might be out there, but it is currently hiding.

Darkbee, the only Security Apps of any kind that I have running in Real Time are avast 5.0 Free and the Windows XP Firewall.

Besides, why would ONLY THIS App be failing to download on my computer?
As I mentioned in one of my other comments, throughout the weekend, I downloaded tons of stuff successfully.

If I smoothly as silk downloaded the REGULAR Hard Drive version of Opera 10.63 this morning ... WHAT exactly in my computer could be differentiating from that when I try to download the PORTABLE version of Opera specifically from PortableApps.com?

I currently have 5 PortableApps.com Apps in use, which downloaded without a hitch:
The PortableApps.com Platform
FirefoxPortable
AudacityPortable
ConvertAll Portable
PNotesPortable

I've also previously downloaded Chrome Portable, WinWGetPortable, GIMP Portable, InkScape Portable, XnViewer Portable and others from here on PortableApps.com ... all without a problem. All of these with the same computer, with the same avast 5.0 and Windows XP Firewall setup.

This Opera 10.62 Rev 2 is for whatever reason the 1st of the PortableApps.com Apps with which I've had a problem downloading it.

Maybe the problem is on my end, but if it is, I am at a loss as to what it is.
I already Private Messaged one of my friends for her to try the download and let me know the result.

John T. Haller
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Your End

Once again, before pursuing anything additional, do the following: Try to download Opera Portable on another computer, preferably with another internet service provider, using another portable device. At work or school is fine. Downloaded right to the desktop is fine. Then you'll know the problem is something on your PC, your ISP or your device and can troubleshoot down from there.

Please do this before anything else rather than multiple posts of running in circles.

Sometimes, the impossible can become possible, if you're awesome!

Darkbee
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Heuristics

Because a security program might be falsely identifying OperaPortable as a Trojan and failing to let you know. We see it all the time (select apps identified but not others), although granted anti-virus programs are usually a lot more "vocal" about alerting users to potential threats. As suggested, it's possible the problem lies a bit further up your end, perhaps with the ISP. Or maybe you have a virus that targets OperaPortable for some particular reason. My original point was that it's not random, it's a not a conspiracy against you personally, there is an explanation "we" just don't know what it is yet. Unfortunately, the bottom line is that nobody else can reproduce this, so that limits our ability to troubleshoot.

I'm wondering if the file signature were altered by say, encrypting the file, whether you'd still be unable to download it.

Perhaps you could give this otherwise unaltered but encrypted (with Toucan) version of PortableOpera 10.62 Rev2 a try. Password: PortableApps

Chim
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Reminiscent of CNet / Download Problems

This is reminiscent of how the previous 2 years, I mysteriously just couldn't download ANY App from CNet / Download in its entirety. I would ALWAYS get an error at some point. And this was with 2 different computers. One was my Windows 98SE Gateway and the other one was this one, which is a Windows XP SP3 HP Pavilion. I had no problems downloading Apps from other download sites ... only from CNet / Download.

And now mysteriously, this year I HAVE been able to download a couple, maybe about 3 Apps from CNet / Download in their entirety successfully. Who knows? Maybe a Windows Update somewhere along the line made the difference.

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Logs

Have you looked at your avast! logs for hits when doing the downloads? I don't use Windows' firewall but if it has logs check them also. Are you running any other kind of antimalware app?

The symptoms of this point to some kind of security app glitch on your machine.

Ed

Chim
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Ed, I only use avast 5.0 and

Ed, I only use avast 5.0 and the Windows XP Firewall.
That is absolutely it for Real Time Security Apps on my computer.

And this morning, I actually tried the download with avast 5.0 disabled.
Yep, I shut down all its shields. And STILL the download failed.
So, it is NOT avast kicking the download off.

And to eliminate the possibility of a Trojan that could possibly be targeting ONLY PortableApps.com's Portable Opera 10.62 Rev 2, I just finished running avast manual scans of my Hard Drive and Flash Drive a while ago. Both came up No Threat Found.

SUPERAntiSpyware (On Demand Only) found No Threats on Saturday.
To finish going through the motions, I'll run Malwarebytes' Anti-Malware tomorrow.

Otherwise, by now, I'll just wait and see what kind of luck I have with the Portable Opera 10.63, which I think should be coming out here soon as the Hard Drive version was already released today.

John T. Haller
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And Again

Once again, before pursuing anything additional, do the following: Try to download Opera Portable on another computer, preferably with another internet service provider, using another portable device. At work or school is fine. Downloaded right to the desktop is fine. Then you'll know the problem is something on your PC, your ISP or your device and can troubleshoot down from there.

Please do this before anything else rather than multiple posts of running in circles.

Sometimes, the impossible can become possible, if you're awesome!

Chim
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Odd ... But, Good News

This morning I noticed the new Portable Opera 10.63 was out.
So, I proceeded to try to download it from here at PortableApps.com.
Not surprisingly, right on cue, by the numbers, THIS new version also threw an error at that same 300 plus KBytes range of the download.

Luckily, right before that, I had gotten a heads up from a friend who had added the PortableApps.com version of the new Portable Opera 10.63 to his Shared Files website. So, I meandered over there ... clicked on the download link and ...
SsssssSmooth as Silk, the PortableApps.com version of the new Portable Opera 10.63 downloaded without a problem from his site on the very 1st shot.

What does this mean? Well, it's hard to prove anything.
But, at least I'll now have that friend's website from where I can successfully download the future PortableApps.com versions of Portable Opera.

An odd problem with an odd and inconclusive end as to the culprit ... but, successful results in the end. As long as it's now downloaded and installed, which it IS, I'm happy.

Ed_P
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!!!

An interesting ending.

Ed

horusofoz
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Mirror?

Though unlikely, if you did perform all the troubleshooting steps as prescribed by John and the issue repeated then maybe it was to do with the mirror SourceForge was selecting?

PortableApps.com Advocate

Chris Morgan
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download.portableapps.com

Opera, being freeware, isn't on SourceForge.

I am a Christian and a developer and moderator here.

“A soft answer turns away wrath, but a harsh word stirs up anger.” – Proverbs 15:1

Chim
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Quite Possible

Now that someone else (Porterj) besides me has experience the mysterious problem, it's quite possible this Mirror thing could be the culprit.

porterj
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Me too.

Like Chim I too had Opera 10.62R2 stop at 300K. I tried several times after either overwriting the failed file or deleting the partially downloaded file but it failed at 300K each time. It wasn't until I selected 'continue from end of partial download', or similar, that I had success.
I have download 10.63 without issues.

PS. the methods I tried were with the Portableapps updater and manual downloads and both methods failed at 300K.

Darkbee
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Common Denominator

Your systems/location/ISP obviously have something in common. Are you using Avast per chance?

porterj
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Yes.

I am using Avast, 5.067. Seems like the common link.

Chim
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Yes, avast ... But the thing is

Yes, like Porterj, I am using avast 5.0.677.
However, as I brought up in one of my earlier comments, Monday I think ...
At one point, I actually very reluctantly, for the sake of either eliminating or pinning the blame on avast ... I actually completely disabled avast. That's right. As in Right Clicking and outright shutting down ALL the shields ... NOT to be enabled again until Reboot. So, at that point, avast was completely out of the picture, completely out of the equation. And STILL, the download failed at that same 300 plus KBytes range. So, at that point I pretty much proved it wasn't avast.

Besides, my successful download this morning was performed with avast fully-operational ... ALL shields up and running. Thus, again, avast is NOT what's causing these mysterious 300 KBytes Downloading Kick Offs.

Chim
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Let me ask this ...

Porterj ... by any chance do you use Dial Up?
If so, which Dial Up provider?
I use AOL Dial Up.

Then again today's successful download happened on that very same AOL Dial Up on the 1st shot as soon as another website was used.

porterj
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Not dialup

I am using cable.

Jeff.

Chim
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Shoot & Miss

Doh! Man! Just when I thought we were about to possibly find the common denominator. Sooo, you're using Cable, huh, Jeff? Hmmm? That certainly threw a wrench into the "Dial Up 100% at fault" theory.

Okay, these "Mirrors," are they selected by one's physical location or does that have nothing to do with it? Like I'm in Texas. Would everybody in my general proximity trying to download Portable Opera 10.63 be directed to the exact same Mirror? Is it possible that just ONE Server at one particular Mirror location has a problem? Or is Mirror selection at random?

In other words, NOT everyone who tries to download Portable Opera 10.63 from PortableApps.com is getting it from the exact same Server, right?

Darkbee
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Quality of the Connection

John stated that Opera is actually a special case, since it's not Open Source, it's not available from Sourceforge. I don't know about these other servers he uses but there may not actually be any mirrors to speak of.

Physical location can come into play but isn't necessarily the discerning factor over your ability to connect to a particular server. It's possible although unlikely that, given your physical location the fastest way for Internet traffic to get to a server a few thousand miles could be for it to go half way around the world. Therein lies part of the key, it's not just how far your Internet traffic has to travel but what route it takes to get to its destination. Naturally, in general you want to make the fewest "hops" along the way (i.e. pass the traffic between the least number of servers), however all it takes it one server along the way to be tied up, unresponsive or otherwise faulty in some way, and you will have issues connecting to your final destination.

If it's a straight mirror problem, then this can usually be alleviated by selecting a different mirror (most download services give you the option of manually choosing a different mirror, like Sourceforge). There are ways you could find the best mirror for you given detailed analysis of traffic but in general I just use trial and error, and certainly start by choosing one that is in close geographic proximity. Although perversely I can often get better speeds connecting to servers in Europe (I'm in the US on the East Coast). Again, this highlights that physical location is not necessarily the primary factor governing speed (there are some quality cables running across the Atlantic Wink ).

Chim
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I'm Moving

Well that does it! In that case, I'm moving to Europe ... or at least the East Coast where there are better Servers and Cables. Just Kidding!

But, seriously, I really hope the personnel here at PortableApps.com can eventually zero in on the root cause of the problem.

For whatever it's worth, jussst in case it helps, here is my system:

HP Pavilion 6730 -- 598 MHz Celeron Processor -- 256 Meg of RAM
Windows XP SP3 Home
AOL 9.0 Security Edition Dial Up
Opera 10.63
avast 5.0.677 Free
Windows XP Firewall

jamvaru
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Golly!

That is quite a system... not to be snide, but I'm surprised it works at all. YOu can buy a dual-core system on ebay starting at 99.00 $ plus s/h or less.

I'm just amazed you are running all that on THAT! I don't get it. Anyway, maybe I won't feel so bad about buying a p4 instead of a core 2 duo, price being about half of the ~125 with s/h for the dual core. I can get a p4 for around 60, depending on how much memory, etc. I always figured about 2gh for the processor and 1gb for the ram just to get wXP to run 'right'.

I'd say, spend a 'buck' or two on ebay and try it again with a better computer.

You might sell that thing for $25 plus s/h

;>jamvaru

Darkbee
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Local Hardware isn't the bottleneck in this case (we presume)

Doesn't matter if you have a Cray Supercomputer, if something is broken/inefficient along the route to the destination server you're trying to reach (or with the destination server itself), all the computing power in the world won't help you.

I applaud people using older hardware, we have such a throw-away/disposable mentality these days. Although I would certainly suggest that Chim would be better off running something like Puppy Linux, Lubuntu(or maybe Xubuntu) or Slitaz for simple day-to-day tasks like browsing, writing emails etc. I bet the PC would fly under those or similar operating systems. Actually, if Chim could just double the RAM that would probably make a huge difference.

Chim
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Even MORE Unbelievable

If you all are shocked by my system Shock ... I actually forgot to mention my 10 Gig Hard Drive! Biggrin OMG!

Funny you should mention Puppy Linux, Darkbee. One of my friends at the MyOpera Community had tried that. I razz her that she's a member of the Linux Distro Du Jour Club. Biggrin She's constantly changing Linux Distros and subsequently running into problems. And she expects to convince me to change to Linux when she's always having problems installing Apps. She and another friend have already told me that my computer would probably fly with Linux.

But, as I tell them, I want nothing to do with Linux because when I see an App that I want to try, I want to be able to just install it and BAMM! Get on with trying it out. I don't want anything to do with all that jumping through a myriad of hoops with Wine / Wine Doors and whatever other Calculus and Nuclear Physics-like Command Prompt patching up has to be done just to get an App to ALMOST work correctly.

It's funny. Just yesterday I was rubbing it in on my friend on how my old, slow, extremely underpowered computer was able to detect something that no one else's newer, more powerful computers could. For a couple of days, I had told her that her Blog's Blog Menu Button wasn't working on my end. Everyone else swore that her Blog Button WAS working fine. I told her to send me her CSS Code so that I could take a look at it and test it at my Test Blog. She sent me her CSS Code and VOILA! I found 2 URLs missing. On the surface they had seemingly nothing to do with the Menu Buttons, but those missing URLs were somehow preventing the Blog Button from working on my end. So yeah, I rubbed it in, "SEE?! My old computer is good for something." Biggrin

Anyway, Darkbee, from what I've read on the Net, my Pavilion 6730 is Maxed out at 256 Meg or RAM.

dboki89
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...

That's not such a bad system. For an average users basic needs, it's more than sufficient!

I always figured about 2gh for the processor and 1gb for the ram just to get wXP to run 'right'.

Well, "not to be a snide", but you can run XP on 128MB of RAM, without feeling it much. I used a P3 machine with cca 996MHz Intel Celeron processor, 128MB RAM and similar "low specs", running XP, and using "heavy" apps like OOo on it without a problem. OOo was slow, but that was due to the processor mostly. Dual-booted Puppy Linux frugal on it, also with OOo, and never noticed it was supposed to be a machine which needed upgrades. Firefox (and other web-browsers) were the only killers for that machine, since they used up resources before they even drew their window. At least on XP. On Puppy the browsers were a bit faster. IIRC, SRWare Iron ran the best on XP under such specs, but I haven't used that computer lately... So I can't claim it still does/would.

In any case, you don't need a computer of my current specs (a lot better, modern machine) unless you're into gaming, or heavy "CAD-ing", or similar stuff. His computer is fine. If he wants to spend his money on other, more important stuff in life then these small pieces of silicon, copper, plastic and what-not are, it's his own choice. I was actually reading several forums lately, been catching up, and I dislike that mindset most of you are promoting. Something along the lines of:

"Even though you bought it not that long ago, or maybe even a little earlier, that is old and outdated, just cough up some more money and buy a new machine / OS / accessory / game console / ... Not because you need it, but because that's what is expected of you."

Addition: I see Darkbee beat me to it, and his post sounds somewhat similar to mine. Smile I applaud him for it. Smile Please try to re-think your position on "old hardware". Thank you.
[edit]: fixed a typo or two

My posts are old and likely no longer relevant.

Darkbee
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What dboki89 said

Curse you DBoki, you made me go and look it up (I'd written it down some personal notes from eons ago coz I like to tinker with older machines)... Minimum Requirements for Windows XP: 233Mhz (300Mhz*), 64MB (128MB*), 1.5GB hard disk space
*Recommended

I got these from the Microsoft website way back when. Apparently you can run XP in 64MB Shock

I like to beated you, it's fun *applause*
[edit]Darn, you fixed the typo and now I look beated. Sad

dboki89
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:)

He he, good thing I did, you're a fast replier. Smile Otherwise, my typo would have stayed on the internet for all eternity... In all it's shame and glory Smile

Btw, as you *probably* noticed, I'm back Smile

My posts are old and likely no longer relevant.

Darkbee
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Welcome Backed

You were missed but not forgotten...

boki who? Pardon

jamvaru
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sp3?

people complain that sp3 slows down systems, sp2 is better

lemme see...

yeah ok:

Memory

For Internet Explorer 7:

* Windows XP Service Pack 2 (SP2) - 64 MB
* Windows XP Service Pack 3 (SP3) - 64 MB
* Windows XP Professional x64 Edition - 128 MB

no info saying xp3 is slower or whatever...

my experience with it is that disk thrashing stops at the 1gb level, though I'm doing more than IE7

I'm about to buy a new computer and struggling with the decision to pay $50 or $100... I can get a ddr2 system for under 100, including shipping... sigh, the tension is killing me, guess i'll put it off

;>jamvaru

John T. Haller
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Stay On Topic Please

Let's keep this on topic please. The extra noise in this thread will make it harder to follow.

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jamvaru
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the topic is the question of why he cant download

maybe it is his computer

maybe not

you are seeming stuffy of late, stress?

[and why NOT buy a better computer? why use a 10 year old computer? i don't get it]

;>jamvaru

Chim
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Slow, but it eventually gets there

Thanks, Dboki ... Darkbee!
Yeah, my computer's slow, but I don't do any Gaming, CADing or anything that would require some serious power and speed.

I basically just surf my friends' Blogs at the MyOpera Community.
Granted some of those Blogs take a long time to load because they're picture-intensive and / or have YouTubes embedded. They all already know and understand that if they have YouTubes on there longer than 1 minute, I'm NOT likely to check them out because the download would be too long.

Chim
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Too Coincidental

Ahhh! Finally! Good to get some evidence that someone ELSE is also experiencing the problem. IMO, for 2 random people to have the downloads for Portable Opera 10.62 Rev 2 fail at the exact same 300 KBytes range is too coincidental.

Maybe as Horusofoz theorized, possibly a certain Source Forge download source (Mirror) might have a problem.

Chim
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Oops!

I just remembered Chris said Opera isn't on Source Forge.
Oh well, either way, it has been ascertained that now at least 1 OTHER person besides me experienced the problem at the EXACT same 300 KBytes range.

I kinda doubt that even if that other person was using AOL Dial Up like me ... that person's download would fail at exactly the same 300 KBytes range. With 2 different computers between us, I highly doubt it would happen like that.

rangaroo
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It always happens when ...

When a download from portableapps.com goes to the sourceforge download page the app will download in one continuous stream.

When the download starts from the portableapps page only 300k at a time will stream.
Divide Opera 10.63's 11MB by 300k and that is how manyt times I had to hit the download button.
Thankfully, Firefox will pick up right where the stream was broken.
I have thought of posting about this behavior before, but since this happens from a machine with dial-up access I just figured something at portableapps didn't like waiting for a 56k tcp stream and timed out.

This has only happened at portableapps.com

Every once in a while when this happens I'll try to go to the files section of the
portableapps sourceforge project, but sourceforge has been putting up a
"can't access that page" notice for quite some time.

If it was only because of the dial-up connection, then this behavior should have occurred at some other site - it never has.

Using isdn/cable/dsl/t-1 or else always gets a single contiunous stream.

Does portableapps.com somehow serve downloads (ever) apart or independently of the normal sourceforge schema?

I'm hesitant to get into too much discussion of this topic as I am getting old, have been around the networks for some decades and I am just too intolerant of "Is the computer plugged in?" sort of responses.

John T. Haller
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RackSpace Cloud Network

Our freeware releases are served from the RackSpace cloud network. It may simply be setup not to maintain long slow connections.

I have submitted a ticket to see if there is a timeout on connections. This would make sense as 56k dialup is severely speed limited, so it's most likely a timeout of connection time, which would yield about the same amount downloaded each time.

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Ed_P
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but...

Dial up being the cause was a good thought until porterj, who experiences the same problem, said he uses cable.

Ed

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Cable but Poor Connection?

Maybe he has an unreliable connection? Or at least a poor RTT to the particular mirror hosting (non sourceforge) PA.c downloads. If we really wanted to dig deeply into this we could have porterj run an Internet speed test and also a traceroute to the mirror. I don't know if it's worth that kind of time investment, I think we can with reasonable confidence say that's it an Internet issue.

John T. Haller
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Could Be

The server is download.portableapps.com. So you can tracert it. It may not like dead connections (no data transmitted for X seconds) so a flaky cable connection could produce the same result as dialup (which is generally flaky).

Sometimes, the impossible can become possible, if you're awesome!

John T. Haller
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Before

I realize that, but I made my post and submitted the ticket before porterj stated that.

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porterj
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Tracert to download.portableapps.com

Traceroute output doesn't look great. This is from Sydney, Australia.

Tracing route to download.portableapps.com [174.143.45.99]
over a maximum of 30 hops:

1

John T. Haller
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Australia

Tracerts from Australia to the US (Houston, TX) generally don't look that great. You'll see quite a bit of slowdown at the hops between Australia and the US but decent speed within Australia and within the US between points. I see the exact same thing in a tracert to you from here in NYC with it dying off around the singtel point and pushing up to 200ms. Either way, this shouldn't cause the issue.

Please try the standard download:
http://download.portableapps.com/portableapps/operaportable/OperaPortabl...

As well as this temporary alternate download:
Outdated download link removed

And see if either or both work for you at this moment. If they fail, please note how much you downloaded before the failure. If they do fail, please clear your browser's cache and try again and try another browser (IE, Firefox, Opera, Chrome, etc).

Sometimes, the impossible can become possible, if you're awesome!

Chim
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The Test's Lowdown

John, I take it that ideally, the ms indications in that Tracert should have remained pretty close to as low as the beginning one? Because yeah, there IS quite a difference between the initial ms indication and the latter ones.

Anyway, I ran a test of those 2 links.

The test of the 1st link FAILED at 402,424 Bytes into the download.

The test of the 2nd link appears to WORK!
I wasn't able to run the test for the entire download of the App because well, an entire download of Opera takes over an hour on my Dial Up. And besides, on my underpowered computer, once I'm downloading anything ... I can't do anything else on it until the download is complete because it WILL slow the download down to a crawl until rather quickly an error will be thrown. I didn't want to kill slightly over an hour like that. So, I just downloaded enough so as to ascertain that it was more than likely Thumbs Up. Therefore, I just downloaded 2,732,580 Bytes of Portable Opera from that 2nd link.

VERDICT?
Whatever is different with that 2nd link and wherever it's coming from ... it appears to work. If you all can make that the new default download source for Portable Opera, it should be much better for those people who are experiencing the download failure.

porterj
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Later

I'll attempt to download the files later tonight (at work at the moment) and will post the results upon completion.

Jeff.

porterj
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Download results

Browser: - Firefox Portable 3.6.10
First download failed at 556,483 bytes.
Second download completed without issue.

Browser: - Iron Portable 6.0.475
First download completed without issue.
Second download completed without issue.

Browser: - IE 6.0.290
First download failed at 607,048 bytes.
Second download completed without issue.

Browser: - Midori Portable 0.2.6
First download failed at 582,968 bytes.
Second download completed without issue.

Browser: - Opera 10.63 Portable
First download failed at 335,733 bytes. Stalled before failing.
Second download completed without issue.

Browser: - TheWorld 3.1 Portable
First download completed but with a pause at around 500kb.
Second download completed without issue.

Chris Morgan
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Dodgy connection or software

Sounds to me like you've got dodgy software or a bad connection. Those downloads that are having issues are coming from a variety of different places; SourceForge, our own RackSpace Cloud account, and elsewhere.

I am a Christian and a developer and moderator here.

“A soft answer turns away wrath, but a harsh word stirs up anger.” – Proverbs 15:1

Ed_P
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??

The only file being downloaded is Opera 10.63 Portable, why do you think it is stored on multiple sites?? John said it was on only one plus a test site he created for testing.

Ed

Chris Morgan
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A list

He gave a list of various packages. That's what I'm talking about.

I am a Christian and a developer and moderator here.

“A soft answer turns away wrath, but a harsh word stirs up anger.” – Proverbs 15:1

Darkbee
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Confusion

I think Chris probably thought he was downloading those different browsers rather than he was using those different browsers to download the same file, although it's probably worth clarifying.

Chim
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One App

I'm with Darkbee. I'm virtually sure Jeff was just providing the download Info on ONE App -- Opera 10.63 on the various Browsers.

There appears to definitely be an issue with that 1st link.

porterj
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Clarification

Sorry, I should have been more specific.
One App downloaded using multiple browsers.

John T. Haller
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Updated Ticket

I updated the ticket with RackSpace. I'll post more as I know it. Keep in mind that the RackSpace cloud downloads work for probably 99.9% of users and we've gotten exactly 2 users report that there are issues. Switching to our main server for downloads isn't an option for us for a variety of reasons.

Sometimes, the impossible can become possible, if you're awesome!

Chim
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Fair Enough

You gotta do what you gotta do, John.
If it's not feasible to make a change, then that's the way the ball bounces.
As I said before, I have my end covered. My friend told me to just let him know whenever the new Portable Operas come out and he'd be glad to host them at his website so that I can download them from there successfully. So, that's what I'll do.

gluxon
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Could you try downloading

Could you try downloading another Freeware Release, such as Skype Portable? Perhaps it's a problem with the bouncer.

Chim
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Ahhh HAH! Skype Failed Too

Okay, hopefully this helps.
I tried the Skype Portable download and it FAILED at 315,960 Bytes into the download.

solanus
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Have you tried DownloadThemAll?

This Firefox extension, which is linked here on this site, really does help with problematic downloads.
https://portableapps.com/apps/internet/downthemall_extension
I believe it functions similarly to a torrent, without actually being a torrent.
It also has a pretty rugged pause and resume.

I made this half-pony, half-monkey monster to please you.

Chim
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Not an option

Solanus, unfortunately DownloadThemAll is NOT an option for me because Firefox IS a problem for me in itself. Firefox has never worked well in either of my 2 computers. That's how I wound up trying Opera a little over 2 years ago ... because Firefox failed to work properly during the 2-week trial that I gave it. I think what it is is that Firefox doesn't work well on underpowered computers. This one is a 256 Meg RAM Windows XP and my other one is 384 Meg RAM Windows 98SE. Opera handles them fine, but with Firefox, I struggle to open up Windows and getting pages to render in their entirety is almost an impossibility.

So yeah, DownloadThemAll is NOT an option for me.

John T. Haller
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RackSpace Update

I got an update from RackSpace: "We have identified the cause of this issue and we are currently working on testing the fix. We apologize for any inconvenience this issue may have caused you and for the time it took to fully debug the problem."

Sometimes, the impossible can become possible, if you're awesome!

porterj
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Did they state what

caused the issue? At least it's nice to know that there WAS a problem to fix.

John T. Haller
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Timeout

If a connection doesn't do anything for 30 seconds, it is dropped. That's why it happens so rarely... but consistently for some people on dialup or cable on the other side of the world. The current ETA on a fix is a couple weeks. If it takes longer, we will have to explore other providers.

Sometimes, the impossible can become possible, if you're awesome!

John T. Haller
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Still Experiencing?

I believe a fix has been implemented at RackSpace to solve this. Is anyone still experiencing this on downloads from downloads.portableapps.com?

Sometimes, the impossible can become possible, if you're awesome!

porterj
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All recent downloads

have completed without problems.

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