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Problem: Inbox always appears empty on startup!

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Last seen: 17 years 4 months ago
Joined: 2006-09-06 19:24
Problem: Inbox always appears empty on startup!

When I installed P-TBird, I neglected to disable "automatic updates". A week or so ago T-Bird was auto installed on top of P-Tbird. This may or may not be related to my problem.

About the same time, everything left in my inbox from a previous session would be gone when I started the program. I searched Mozilla archives and discovered that this problem can happen if:

1. Too much mail is left in the inbox
2. Sub-directories of the inbox are created

One can test for this problem by doing a "Compact Files". I did so and all the missing messages re-appeared but were invisible again when I re-started. "Compact Files" would always bring them back.

I finally moved all "Pending" messages to a new folder in "Local Folders" and moved all non-standard folders to "Local Folders", did another "Compact Files" and I have had no problem since.

However my ex-wife, who I set up at the same time I did, is having the same problem but has no non-standard folders and keeps no messages in her inbox.

I'm not sure if the problem is T-bird itself, the Portable version of T-bird or the automatic update that Mozilla did to P-Tbird.

Any suggestions would be appreciated.