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Companion drive received - but empty

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bluehairbob
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Last seen: 8 years 10 months ago
Joined: 2009-12-16 12:59
Companion drive received - but empty

I received my engraved 16GB drive on 12/24, but it is empty. I thought it was supposed to come pre-loaded with Portable Apps (descriptions says "Pre-loaded with the PortableApps.com Platform"). Has any one else received their drive yet? Was Portable Apps loaded?

molotalk
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Last seen: 9 years 10 months ago
Joined: 2011-12-08 18:26
We are investigating the

We are investigating the issue and will post an update shortly. Thanks for letting us know about this.

Vadim with CustomUSB

ASJ
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Last seen: 2 days 17 hours ago
Joined: 2008-10-21 18:00
EMPTY

I just received my 16GB Companion today (12/27) and it too is empty. The drive is formatted to FAT32 with 15.4 GB free space. I will proceed to load the latest PAP and other software.

Don't be a pin-head!

molotalk
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Last seen: 9 years 10 months ago
Joined: 2011-12-08 18:26
We're sending you a free flash drive

A number of the initial orders of the PortableApps.com Companion drives were shipped without the custom suite of software loaded on them. We were able to determine which orders were affected and are sending an email to those customers today.

For all affected orders, we will be sending out a special gift: a 4GB USB 2.0 flash drive with the PortableApps.com logo etched on it and the full load of the Companion software suite. You can copy the suite from this drive right to your PortableApps.com Companion drive and then give the gift drive to a friend or relative. Share the joy. Happy holidays!

Vadim with CustomUSB

agdurrette
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Last seen: 3 months 3 weeks ago
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Joined: 2008-01-16 13:55
Mine also was missing the

Mine also was missing the platform. Although a bit disappointing all you need to do is download it and install it on your drive. I received an email today confirming that some of the drives did not ship with the platform on it.

"It's just an online installer. It's not going to mug you.", JTH
"The shell is the key to unlock Linux's greatest advantages."

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