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FF 13 - "submit crash reports" option bug

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veyselcelik
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Last seen: 4 days 18 hours ago
Joined: 2009-05-26 11:18
FF 13 - "submit crash reports" option bug

This option cannot be disabled.

Look at this screenshot

http://img233.imageshack.us/img233/1811/adszyk.png

Any solution?

J Neutron
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Last seen: 8 months 2 weeks ago
Joined: 2008-06-10 19:26
Base app issue

Locally installed (regular) Firefox will let you uncheck the box, but after saving, it gets re-checked automagically.

neutron1132 (at) usa (dot) com

veyselcelik
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Last seen: 4 days 18 hours ago
Joined: 2009-05-26 11:18
Apparently, firefox 13 came

Apparently, firefox 13 came with lots of bugs.

mgagnonlv
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Last seen: 1 year 8 months ago
Joined: 2008-04-04 21:51
Check your extensions

Check your extensions. There is an extension that came with one of the beta versions and that got reinstalled with Firefox 13 (standard version at least).
I don't remember its name, but it is something like "Submit crash reports". Remove it and you should be ok.

Michel Gagnon
Montréal (Québec, Canada)

veyselcelik
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Last seen: 4 days 18 hours ago
Joined: 2009-05-26 11:18
try before you post

You can try it. Just download FirefoxPortable_13.0_English.paf and install it. Without doing nothing, that option can't be unchecked. It is said to be base app bug.

J Neutron
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Last seen: 8 months 2 weeks ago
Joined: 2008-06-10 19:26
It asked, I said no, it isn't there now

Yeah, it asked to install(as far as I remember) on first start-up and I said no. It doesn't appear in the list of add-ons now, so unless it is running in a stealth mode...

neutron1132 (at) usa (dot) com

mgagnonlv
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Last seen: 1 year 8 months ago
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It's probably something like

It's probably something like that... and in my case I remember something like that a long time ago, like at version 12 or maybe even 11.

Or maybe there is a difference between the English and French versions. Because neither my standard versions nor my Portable version have that erratic behaviour and in both cases I am able to check and uncheck "error reporting" at will. Now all these versions are upgraded to 13.0.1

Michel Gagnon
Montréal (Québec, Canada)

gluxon
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Developer
Joined: 2008-06-21 19:26
Thanks for finding this.This

Thanks for finding this.

This is bug 5772211. It is a base bug in Firefox that is only shown with Firefox Portable. The issue is that Firefox does not create the "Submit Crash Reports" registry key, and reverts to default value. Normally, this is not an issue, as the Firefox installer creates the registry key. However, with the portable version, the installer is never ran, introducing the problem.

Edit: A side note. Firefox 13 did not introduce this, bug reports go back as far as 3.6. I'll be fixing this through bugzilla, though I'm not sure how long it'll take for my upcomming patch to be reviewed and be pushed.

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