[Fixed] appcrash on libreoffice 3.6.1

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August 31, 2012 - 8:41pm

kissson

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[Fixed] appcrash on libreoffice 3.6.1

3.5.5 doesn't has the probelm
while launching 3.6.1, loading half of the green splash screen, a dialog shows `libreoffice 3.6 has stopped working` `close the program`
windows 2008r2, x64

installed
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2005 Redistributable (x64) 8.0.59192
Microsoft Visual C++ 2005 Redistributable 8.0.56336
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

please help

August 31, 2012 - 9:06pm

John T. Haller

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Local Version

Please try installing and using the local version to ensure it does work on Windows 8. They may not support Windows 8 yet since it isn't released.

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August 31, 2012 - 10:01pm

(Reply to #2) #3

Gord Caswell

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Windows Server?

The OP might be talking about Windows Server 2008 R2: http://en.m.wikipedia.org/wiki/Windows_Server_2008_R2

August 31, 2012 - 11:01pm

(Reply to #3) #4

John T. Haller

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That's possible. Though we don't test for that (nor do most apps). I confirmed that LibreOffice Portable 3.6.1 does work without issue on the Windows 8 Release Preview (Build 8400) just for good measure.

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August 31, 2012 - 10:48pm

foolishgrunt

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Confirmed

I'm experiencing the same bug on Windows 7 x86.

August 31, 2012 - 11:02pm

(Reply to #5) #6

John T. Haller

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Visual C++ Runtime

Do you know if the Visual C++ runtime is properly installed (it should be by default, if it got corrupted, you can run the vcredist_x86.exe file within LibreOfficePortable\App\libreoffice to be sure)? Is it a standard Windows 7 x86 install with nothing removed (like IE or similar) and fully patched? Also what is your install path?

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August 31, 2012 - 11:59pm

(Reply to #6) #7

foolishgrunt

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I have currently installed:

Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.03729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.03729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.03729.6161
Microsoft Visual C++ 2010 x86 Redistributable

I believe they're all properly installed. 2008 v9.03729.6161 was installed after I ran 'vcredist_x86.exe.' I've had no problems with any other applications. In fact LibreOffice 3.5.5 ran fine on my system; I just upgraded using the PortableAppsPlatform.

My install path is F:\PortableAppsPlatform\PortableApps.

September 1, 2012 - 12:51am

(Reply to #7) #8

amupasad

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maybe path is too long

https://portableapps.com/node/31224#comment-190941
OS - Win7 32bit
Path - F:\PortableAppsPlatform\PortableApps\LibreOfficePortable
After I renamed PortableAppsPlatform to PAP it works. But I'm not sure this is correct.

September 1, 2012 - 1:14am

(Reply to #8) #9

foolishgrunt

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That did the trick

I shortened the path by renaming 'PortableAppsPlatform' to 'PortableApps,' and the program now starts without issue. Thank you for the help!

Out of curiosity, why would the old path name be fine for the previous version of the program but break the current one?

September 1, 2012 - 6:07am

(Reply to #9) #10

kissson

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should be related to path

should be related to path length, my path doesn't contain any spaces, and I got the .net installed

I need to use,
subst L: my\libreoffice\path
then
L:\LibreOfficePortable.exe
then I can launch libreoffice nicely

September 1, 2012 - 7:06am

(Reply to #10) #11

Herrminator

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I have to confirm this

On Win7 64 bit, LibreOffice Crashes when started from 'K:\Apps\Portable\PortableApps\LibreOfficePortable'
Tried to copy to a local path ('C:\Users\Xxxxx\tmp\Portable\PortableApps\LibreOfficePortable') - Crash!
Renamed to 'C:\Users\Xxxxx\tmp\Portable\PortableApps\LOP' - Working!

Using a path with same length ('D:\Apps\Portable\PortableApps\LibreOfficePortable') works on Win XP SP3 32 bit!

August 31, 2012 - 11:30pm

#12

portableappsin

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Furthermore there is again

Furthermore there is again this appcrash, when a space in the installation path

September 1, 2012 - 12:24am

(Reply to #12) #13

John T. Haller

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Nope, Works Here

It's not an issue with spaces. I'm running it just fine right now with multiple spaces in the path.

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September 1, 2012 - 7:00am

(Reply to #13) #14

HexaCore

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It is an issue with too long path names!

In my case the path name was:

D:\Users\ABCDE\Portable_Suite\PortableApps\LibreOfficePortable

When I shorten it to:

D:\Users\ABCDE\PS\PA\LibreOfficePortable

The app runs perfect!

September 1, 2012 - 7:49am

#15

pcmedic

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Crash

I confirm the same thing. My path was I:\PortableAppsSuite\PortableApps\LibreOfficePortable and Libreoffice would crash with:

[Window Title]
LibreOffice 3.6

[Main Instruction]
LibreOffice 3.6 has stopped working

[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

[Close program]

But with I:\PASuite\PortableApps\LibreOfficePortable

All seems to be well again. Bug?

September 1, 2012 - 8:15am

(Reply to #15) #16

HexaCore

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Must be a bug

since 3.5.5 was working well!

September 1, 2012 - 1:30pm

#17

John T. Haller

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Path Issue

Could someone with the path issue check to see whether after running it from a short path and having it work then moving it back to the previously not-working long path cause it to work there?

There are specific bits of LibreOffice that don't like long paths and never have. Same applies to OpenOffice.org. A couple versions ago, I figured out some workarounds and that enabled us to have a LibreOffice Portable that worked from long paths. It appears that 3.6.x may have introduced something else that prevents it from working, so we may need to track that down.

Sometimes, the impossible can become possible, if you're awesome!

September 1, 2012 - 1:45pm

(Reply to #17) #18

foolishgrunt

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I just tested it

Changing it back to the previously long path name causes it to crash again.

September 1, 2012 - 4:18pm

(Reply to #18) #19

John T. Haller

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Thanks

Thanks, I see the same. Looks like it may not work from long paths at all anymore.

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September 1, 2012 - 6:57pm

(Reply to #19) #20

HexaCore

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So do we have to live with the issue

or is there any chance to fix the problem?

What's the use of an portable app when you can't put it where u want it to?! Makes it nearly useless!

September 1, 2012 - 7:52pm

#21

John T. Haller

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Workaround

Ok, gang, here's a workaround that should get LibreOffice Portable 3.6.1 working again in long paths.

1. Move all the TTF files within LibreOfficePortable\App\libreoffice\Basis\share\fonts\truetype directory to the LibreOfficePortable\Data\fonts directory.
2. Delete the LibreOfficePortable\App\libreoffice\Basis directory.

This disables LibreOffice's internal portable font handling and switches it to the launcher's portable font handling. This should let it work in a long path and continue to work with fonts portably. It's not an ideal solution, but it will work and continue to let the fonts work, especially OpenSymbol as required by LibreOffice Math.

Sometimes, the impossible can become possible, if you're awesome!

September 1, 2012 - 8:44pm

(Reply to #21) #22

HexaCore

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Great, works out fine!!!!

Thanks a lot for this quick solution!
Will you build all future versions that way?

September 1, 2012 - 10:59pm

(Reply to #22) #23

John T. Haller

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Most Likely

It's not the ideal way to handle fonts portably, but it works better than it crashing now doesn't it? If I can find another workaround I will. For now, I'm putting together on a revision for release in a couple days with a fix for this and the other issue with the visual C library detection. I'll release it as a full package and a small revision installer of just a MB or two so folks don't have to re-download the whole thing.

Sometimes, the impossible can become possible, if you're awesome!

September 3, 2012 - 1:26am

(Reply to #23) #24

djnavas

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Is viable to use a folder in PortableApps.com\Data\Fonts?

In a different implementation, I copied fonts to this directory:

..\PortableApps\PortableApps.com\Data\Fonts

Those fonts are shown by windows program. For instance. Notepad and Wordpad. But, if I close PAM they are still shown on those programs but does not work. I am forced to restart windows (Windows 7 Starter).

Can we place fonts in that directory and made them available to all applications or follow your previous sugestion of using

...\PortableApps\LibreOfficePortable\Data\fonts

September 4, 2012 - 7:57am

(Reply to #24) #25

JJik

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this workaround hack works

Thx for assistance. App is running again after this trick..

September 17, 2012 - 3:02pm

#26

John T. Haller

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Fixed in 3.6.1.1

This issue is fixed in LibreOffice Portable 3.6.1.1.

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