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Download Method Alternatives (Issues, and Suggestions)

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pauserSTOPSTEAL...
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Download Method Alternatives (Issues, and Suggestions)

hi.

As it stands using the built in download-er:
- Issue 1. I have to click each program individually, (There is no selection of a whole category)
- Issue 2. The auto installer reports Inaccurately when cancelling an installation (On its License Agreement Window): it says:
- "install Complete" rather than "Cancelled".

Issue 3. The built-in download-er seems to vary in speed compared to downloading via web browser.

Alternatively by using the site to download apps:
- Issue 1. I cannot download a bundle of programs at once.

As a suggestion:
- Could you provide a way of downloading a bundle of programs please?
- second, could you consider using silent installers so the license agreements do not stop the installation process please?
(I.e just place a copy of the licenses somewhere accessible instead)

thanks for your time.

John T. Haller
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No Bundles On Site, License Compilations

We can't do bundles on the site. It would require us having all the apps on a single server which would require us paying for all the bandwidth (currently open source is hosted via SourceForge and a small % of freeware is hosted by publishers with me paying for the remaining freeware). I may introduce this as a paid feature at a later date. Not until we have paid levels of service as PA.c has me in personal debt.

As for the updater, it would be illegal to install the apps without you agreeing to the license agreements. I am working on a way to combine them and show all of them for selected apps at the start of install. It's already setup not to show them for upgrades where the EULA is unchanged (so if you already agreed to a given EULA, it won't show on an upgrade).

As for it not showing you that it was cancelled, that's a known bug on the platform page.

On speeds, the platform downloads apps via the Windows API for downloading bits from the web so it will be as fast as Internet Explorer were being served the file. Some SF mirrors and some publisher servers will vary greatly in terms of the speed at which downloads happen. We're looking into introducing a paid level of support with our own high-speed mirror for every single app for folks who want faster downloads.

Sometimes, the impossible can become possible, if you're awesome!

pauserSTOPSTEAL...
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re No Bundles On Site, License Compilations

thanks for all the details.

I took for granted that there wasn't any costs for downloads to you / pa.com. so fair enough.

I also look foward to the all in one licence prompt. (I do follow the licences which say for personal use only etc, I was just assuming that people might have reinstalled and redownloaded the same software knowing the licenses from past experience, but I suppose there are always new software which a user has'nt yet read the licence of.)

Regarding download speed. I think it had to do with a product called Gizmo Central - when I disabled it as a windows service my download speed increased significantly for some reason.

Thanks.

Edit:what do you think about a check box for each category?

Thanks.

John T. Haller
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Bandwidth, Licensing and Bundles

Bandwidth always costs money. And it's not cheap when you deal with the volume of downloads that we do. Last time I estimated, if we handled all our downloads in house, it would have cost us $20,000 a month on our old hosting platform. I've since moved to a less expensive one for our freeware (as mentioned, some freeware is publisher hosted and all open source is hosted on SF) to save us some money. We may be moving again to a less expensive provider as well.

We only show the license on a fresh install or when an upgrade occurs and the license is different from the last version you agreed to. It's tracked that way within the PA.c Installer and within PA.c Format. We already have the EULAs and EULA versions online and within the updater database. We just need to complete the updater's ability to download them all as a single file on the start of an update and show them together.

For now, you can either click individual downloads or right-click and select all. Later we'll have bundles available for specific needs as well as category bundles within an updated app store that are downloadable via the updater. Doing it that way, it handles downloading them from where they all are now instead of having to create a bundle on the server and pay more for bandwidth. We can't do either with the current app store for technical reasons.

Glad you figured out what the issue was.

Sometimes, the impossible can become possible, if you're awesome!

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