Dear Sir/Madam,
The error message said that \MnemosynePortable\App\Mnemosyne\python35.dll (error code 126)
Please kindly help fix it.
Thanks,
Chetana Chey
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Mnemosyne 2.4.1 Error Loading Python DLL
June 20, 2017 - 3:29am
#1
Mnemosyne 2.4.1 Error Loading Python DLL
June 20, 2017 - 10:02am
#2
Details
Please "include system details (OS version, 32 vs 64-bit, install path, new vs upgrade, etc)."
The app is working without issue on my Windows 10 Pro x64 machine. It works in my Windows Vista and Windows 7 virtual machines as well but does force Aero disabled and a switch to Windows Basic theme for some reason.
Note that this specific error can be due to missing Windows updates or having a corrupt Visual C++ library locally. I've read that uninstalling and then reinstalling can help.
June 20, 2017 - 9:33pm
#3
OS Details
Windows 7 Professional 64-bit (6.1, Build 7601)
Hewlett-Packard, HP ProOne 400 G1 AiO
June 20, 2017 - 10:31pm
#4
Reinstall Library?
Did you try reinstalling the C++ library linked in the above post?
June 20, 2017 - 11:56pm
#5
No!
At my workplace, a program is NOT allowed to install. The previous versions run smoothly for years. This is the reason why I always use a portable app.
June 20, 2017 - 11:56pm
#6
Will Take Another Look Tomorrow
It may be a missing DLL in the package. I'll take another look tomorrow to see if I can figure it out.
June 21, 2017 - 4:07pm
#7
Add These Files
Please download this zip file and unzip the contents to the MnemosynePortable\App\Mnemosyne directory. Then try running again and let me know if that makes any difference.
June 22, 2017 - 11:22pm
#8
It still doesn't work.
Thank YOU very much for YOUR time and heartfelt assistance. There is the same error as before. That's OK. I will use the old version. Would YOU please give me a link to download the previous one?
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