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[Fixed] LibreOffice Portable 5.4.0 fails to open

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Fayrari
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[Fixed] LibreOffice Portable 5.4.0 fails to open

Dear all

This morning I DL Libreoffice 5.4 from portable apps but I cannot open program.
Please suggest me.
Fayrari

MiK
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Same problem

Upon launching LibreOffice Portable:

LibreOffice has stopped working - part of the message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: soffice.exe
Application Version: 5.4.0.3
Application Timestamp: 59783957
Fault Module Name: ntdll.dll

On Windows 8.1 64-bit.

ares246
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same problem here

after 5.4 update i cannot open Libreoffice

numb3rs666
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Cannot open Libreoffice 5.4

The same here but with other is better that alone. Smile

Eugen
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Quick fix

Same for me (Win 10, newest creator build) this morning.
Someone has not been doing their release testing.

For a quick fix:
- go to http://download.documentfoundation.org/libreoffice/portable/5.3.4/
- download the 5.3.4 distribution you are using (a few vs all languages)
- install it manually over the crashing 5.4.0
- decline all future 5.4.0 updates suggested by the platform

If someone from the PA platform does read this:
Could you please disable the 5.4.0 update as long as this has not been fixed?
Thanks!

John T. Haller
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Confirmed Missing Libraries

I've confirmed that this is an issue due to missing libraries. If you're missing the VC 2015 runtimes on your PC, LibreOffice will fail to start. LibreOffice compilation changed with 5.4.0 and I didn't notice the difference before packaging. I'm working on a fix. There's no need to post additional error messages or confirmations at this time.

Sometimes, the impossible can become possible, if you're awesome!

John T. Haller
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LO 5.4.0 Rev 2 Patch Test 1

Please download the LO Portable 5.4.0 Rev 2 Dev Test 1 Patch (3.9MB) and apply it to your LibreOffice Portable 5.4.0 install. This will add the VC 2015 runtime libraries to your install which should allow it to work on machines that are missing these runtime libraries. Report back your results and we can get this pushed out soon.

Sometimes, the impossible can become possible, if you're awesome!

mang
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works for me

(I'm surprised I just remembered my old login id, lol)
John, this patch enabled me to launch every app in the 5.4.0 LO suite. Mine was also previously not launching.
Thanks.

MiK
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Fix Confirmed

The patch fixed the issue. I'm now able to launch the app.

linuxlover
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Works

Thanks for the quick fix John, it's much appreciated.

Eugen
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Thumbs up from me

Just reapplied the update (LO fails) and then the patch (LO works).
Thanks John!
PS:
It's still a mystery to me why a VC 2015 application just silently vanishes when one of its vital components is missing. Windows used to have the ability to report missing DLLs and even missing entry points within a wrong versioned DLL as part of the appliction launch process. At what point in time was that "optimized out"? I did check the Windows event logs yesterday and didn't find any trace of what had just happened or indeed not happened.
Anyway, thanks again for the good work on the PA platform.

Fayrari
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Can use Libreoffice 5.4 >> Thank you so much

Thank for your help, I can use on my PC

SurplusGadgets
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LibreOffice not the only program getting caught ...

PortableApps LibreOffice not the only program getting caught by this. See https://answers.microsoft.com/en-us/windows/forum/windows_10-update/miss... . You can discover the issue by trying to execute the program directly in the installed PortableApps path: LibreOfficePortable/App/libreoffice/program/s*.exe

And just so it is clear, a fix (other than the temp patch given above) that works for all applications, is to install the x86 -=AND=- x64 missing vcruntime140.dll which is part of the Microsoft Visual Studio C++ 2015 redistributable. See the link https://www.microsoft.com/en-us/download/details.aspx?id=52685 in the above referenced Answer for the installers. The x86 works for LibreOffice. The x64 is for other applications that likely need it. Note that this is simply placing the DLL in your folder and not doing a formal "install" that can be uninstalled. These are coming from Microsoft directly.

oxxe
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Added vc_redist.x86.exe

Added vc_redist.x86.exe and fixed application startup fix.
https://www.microsoft.com/en-us/download/details.aspx?id=52685
Thank you

3D1T0R
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Can we push Rev 2 out?

I think we've had enough people test the fix, is there any chance Rev 2 can be pushed out?

~3D1T0R

John T. Haller
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Publisher

I built it and sent it to the publisher today. We have to wait for them to post it. It can take up to 2 weeks.

Sometimes, the impossible can become possible, if you're awesome!

John T. Haller
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Patch released for platform users

PortableApps.com Platform users will automatically receive the LibreOffice Portable 5.4.0 Rev 2 patch on the next update check. I'll be releasing the full Rev 2 installers as soon as LibreOffice posts them.

Sometimes, the impossible can become possible, if you're awesome!

John T. Haller
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Fixed in 5.4.0 Rev 2

This is fixed in 5.4.0 Rev 2 which has been posted by The Document Foundation. Platform users should have already received a small patch to upgrade.

Sometimes, the impossible can become possible, if you're awesome!

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