New: OneLoupe (May 1, 2025), Platform 30.0.2 (Mar 27, 2025)
1,100+ portable packages, 1.1 billion downloads
Ad Free! Please donate today
After update to latest platform February 1, 2018, I get, when trying to check for further updates:
"Unable to retrieve to PortableApps.com to retrieve portable apps. Please try again later.
[Invalid ZipFilePossibleNoConnectionOrFirewall]"
That never happened before.
What can I do?
Please help support us by making a donation so we can keep bringing you awesome free software. We accept credit card, wire transfer, PayPal, cryptocurrency, and more.
If you recently donated, thank you!
Visit the Community page
Join our forums
Subscribe to our email newsletter
Subscribe with RSS
Follow us on BlueSky
Follow us on Facebook
Follow us on LinkedIn
Follow us on Mastodon
Follow us on Twitter
If you're on a 32-bit OS, you will be unable to update, use the app store, or backup-restore as the 64-bit version of 7-Zip was inadvertently included as the default. I've built a PA.c Platform 14.4.3 release that is now available for manual download that will fix the issue for you. It will be pushed out automatically to those on 14.4.1 and earlier and 64-bit OSes shortly.
If you're on a 32-bit OS and need to install manually, head to the Download page at the top of the website and download the installer. Run it. If it automatically detects your install, just install that way to upgrade. If you must select your location manually, select the directory containing Start.exe already.
Sometimes, the impossible can become possible, if you're awesome!
There was a bug in 14.4.2 that prevented the updater/app store and backup/restore from working on 32-bit version of Windows. A quick fix release of version 14.4.3 was posted soon after, but anyone on a 32-bit version of Windows who updated to 14.4.2 in those few hours will need to manually update. To do this, head to the Download page and download the full installer for the PortableApps.com Platform 15.0. Run the installer. If you've installed to one of the standard locations (Start.exe in the root of your external drive or APPDATA or your cloud folder) it should detect it automatically. If it doesn't, select Custom Location and browse for the directory containing the Start.exe you use to start the platform. Don't pick the PortableApps or PortableApps.com directories inside that.
The issue was that the 64-bit version of 7-Zip was included as the default. So, the updater/app store was unable to unzip the app database on 32-bit systems since 7-Zip wouldn't run. This quick fix repairs this issue.
My apologies for any inconvenience due to my mistake.
Sometimes, the impossible can become possible, if you're awesome!
I get the exact same error for both "Check For Updates" and "Get More Apps..."
Your error is due to what the error is saying, likely a firewall issue. It is not related to this specific bug.
Sometimes, the impossible can become possible, if you're awesome!
Can you provide an URL to verify my connectivity?
Can it be related to the fact, that I removed 7-Zip as app?
/Peter
Please create a new post so folks who had the specific issue referenced here aren't getting notifications. Include all the usual details requested at the top of the page as you create a new post in the platform support forum: https://portableapps.com/forums/support/portableapps_menu
Sometimes, the impossible can become possible, if you're awesome!