our corp has just enabled a new protection software for our PCs (Cisco AMP for Endpoints). The platform installer now is recognised as a threat and is 'quarantined'. The message is the file has been detected as W32.File.MalParent.
I cannot even complete a download now before it is detected and removed, so I cannot do a scan with other software.
What's your advice? Is it worthwhile trying to contact Cisco directly?
The platform shows as clean in all major and minor virus and malware scanners save one (Jiangmin, a more obscure one that has false positives in just about everything). They don't appear to offer a way for non-customers to contact them about false positives, so it would have to come from your company.
Sometimes, the impossible can become possible, if you're awesome!