You are here

Installation failed

14 posts / 0 new
Last post
or_dromi
Offline
Last seen: 16 years 8 months ago
Joined: 2007-07-10 05:41
Installation failed

I am trying to install OO to my USB drive, but it fails with the following error: "Extract: error writing to file basctl680en-US.res". I downloaded OpenOffice_Portable_2.2.1_en-us.paf.exe again, but getting the same error.

It has about 500MB of free space.

Any idea?

or_dromi
Offline
Last seen: 16 years 8 months ago
Joined: 2007-07-10 05:41
Found it

I repeated the installation on another PC that has his regional options set to en-us.
That PC also had OO 2.2 installed, but I doubt it it was the reason.

Thanks,
Orr

bloat-foe
Offline
Last seen: 17 years 4 months ago
Joined: 2007-07-15 17:52
Decompress fails

I tried this multiple times each with two distinct downloads from different mirrors with the same result: The extraction routine comes to a halt when it fails to successfully extract one of the files - usually one of the .wav files. The error message "Extract: error writing to *.wav" is thrown and the installation is aborted with the message "Setup was not completed successfully".

This never happened with OO.o 2.0.x, nor with the 2.2 beta/release candidate, nor with any other PortableApps application. So I think there must be something funny going on with this most recent OO.o package. Any ideas out there?

John T. Haller
John T. Haller's picture
Offline
Last seen: 5 hours 35 min ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Local drive

Install it to a local drive. It should succeed. Which will indicate that it's an issue with your drive or your USB ports.

Sometimes, the impossible can become possible, if you're awesome!

bloat-foe
Offline
Last seen: 17 years 4 months ago
Joined: 2007-07-15 17:52
Re: Local Drive

I should have been more specific earlier, but I *have* been using my local hard drive - not USB thumb drive. This is the same drive/partition where earlier versions of OO.o Portable installed just fine, including the 2.2 beta. So I just find this fact plus that it always hangs while extracting one of the .wav files odd. But if no one else has reported this issue it must be my system somehow.

I am going to try installing it on a RAM drive and will report back.

bloat-foe
Offline
Last seen: 17 years 4 months ago
Joined: 2007-07-15 17:52
Re: Re: Local Drive

OK - tried the installation both TO and FROM a RAM drive. Also with different size Windows (98SE, btw) Virtual Memory settings, just for the fun of it. Still no dice. The failure does occur at different points - no longer always on one of the .wav files as before.

I am just wondering what was so different in the OO.o Portable 2.2.1 setup vs. the 2.2 beta?

John T. Haller
John T. Haller's picture
Offline
Last seen: 5 hours 35 min ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Nothing

Nothing, actually. And I can't reproduce the issue. It's something specific to that PC. Tried it on others?

Sometimes, the impossible can become possible, if you're awesome!

daro
Offline
Last seen: 17 years 4 months ago
Joined: 2007-07-21 14:12
Installation failed, too

I downloaded the openoffice portableapps two times (from different sources) and each time the installation failed. It said 5 or 6 times configuration data destroyed.
How can I remove the program from my PC. Because it's not possible to remove the .exe data

Patrick Patience
Offline
Last seen: 4 years 11 months ago
DeveloperModerator
Joined: 2007-02-20 19:26
Did you.

Delete the original installer instead of overwriting it with the new download?

_______________________________________________
It's kinda scary when my desktop is messier than my room...

daro
Offline
Last seen: 17 years 4 months ago
Joined: 2007-07-21 14:12
i can't

I can't delete the program, that's my problem.
So I overwrite it, but it doesn't work
Do you have an idea?

MarkoMLM
MarkoMLM's picture
Offline
Last seen: 9 years 1 month ago
DeveloperTranslator
Joined: 2006-01-16 04:08
Try to store it under new name

Please download new and store the paf.exe with another name (You couls choose a string You want, for example test.paf.exe) and run it again.

Regards

Marko

Paid for Software more or less?
What You need is OSS!

daro
Offline
Last seen: 17 years 4 months ago
Joined: 2007-07-21 14:12
thanks

I deleted the program

John T. Haller
John T. Haller's picture
Offline
Last seen: 5 hours 35 min ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Logical Error

Anytime you can't delete a file, there's something up on your drive or system. A reboot will take care of any processes (running stuff) that has a lock on the file. If you can't delete after a reboot, scan your drive for errors.

Sometimes, the impossible can become possible, if you're awesome!

khkuth
Offline
Last seen: 17 years 3 months ago
Joined: 2007-07-20 08:12
I get another error message

I get another error message on the same release. After downloading, installing und cofigurating, without any error, I get the following error message box: "OpenOffice.org 2.2": Configuration data in 'file:///C:/App/openoffice/share/uno_packages/cache/registry/
com.sun.star.comp.deployment.configuration.PackageRegistryBacknd/registry/data/org/openoffice/Office/UI/StartModuleWindowState.xcu' is corrupted. Without this data some function may not operate correctly. Do you want to continue startup of OpenOffice.org without the corrupted configuration data? "Yes "No". You have to push 4 times the "Yes" button.

After starting any application, there are menu items without description, e. g. the "paste special" is missing.
I downloaded it 2 times (did not overwrite), did I do something wrong? Or is the package damaged?

My OS: WinXP SP2 (with all patches). Other releases of OOP run correctly.

Log in or register to post comments