Hi, Since the last update, TB loads and opens ok, but it opens a separate window to the AOL sign-in page. I can tick the box to stay signed in, but clicking the Next button does nothing.
The only way to proceed is to close the window, which then opens a second window same as the first. Closing this does nothing, ie, no sign in is made. So basically, I cannot access my AOL mail account via TB. Going into firefox and signing in works fine. I also cannot send emails as the sign-in process fails.
Is this a TB issue or an AOL security one?
Incidentally, I haven't changed anything wrt TB or AOL apart from updating the TB Portable app.
Thanks for your help.
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I know this can happen to Gmail sometimes due to its non-standard login (not just IMAP). I think it's been resolved by removing the saved password and then signing in again or removing the account and setting it up again if I recall correctly. Make sure you have all your email locally outside the account you're deleting (Local Folders) and/or in the cloud on AOL's servers so you don't lose anything.
Sometimes, the impossible can become possible, if you're awesome!
I knew you were gonna say that! lol
Thanks for the advice John
Live for an ideal and leave no place in the mind for anything else.
First, I tried renaming the Data folder to preserve it. tested the previous backup version, which is v146.0, this works ok.
Then I upgraded a copy v146.0, again, so as to preserve the old backup. I did this to ensure the upgrade to my original version hadn't got corrupted when it originally updated to v148.0. But this "new" version also wouldn't login.
Then I deleted this and went back to a fresh copy of v146.0 and deleted the account and tried re-adding it. But the issue remained and I couldn't even get through the process of re-adding the account because that same issue fails to allow me to click the button. Although this time it was slightly different in that it allowed clicking the button, but gave an error. So the issue appears to be a Thunderbird one, not my set up or AOL.
Live for an ideal and leave no place in the mind for anything else.
Please try a clean 148 install just to round out the testing. As for why...
Sometimes fixes for proprietary logins are a part of the bug fixes in TB. In the release notes for 148.0 I see that TB changed the login method to AOL, Yahoo, and AT&T to PKCE for more secure logins. AOL may be disabling the old login methods at the same time.
Sometimes, the impossible can become possible, if you're awesome!
How do I keep my old settings and other existing profile data?
Live for an ideal and leave no place in the mind for anything else.
If you have other settings or email accounts you want to save, I'd suggest making a backup of your existing TB Portable and then upgrading that to 148.0.
Within that upgraded backup, first, try removing your saved logins for AOL. To do that, click the hamburger 3 line menu, select Settings, select Privacy & Security, then click the Saved Passwords... button. Click each saved password for AOL (IMAP, SMTP, POP, etc) and click Remove. Then try to check your email and login again.
If that doesn't fix it, next full remove the AOL account from TB Portable. Hamburger menu, Account Settings, select the account on the left and then click Delete on the right. Then close and restart TB Portable (give it 30s or so to fully close just to be safe) then recreate your AOL account
Sometimes, the impossible can become possible, if you're awesome!