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thunderbird doesnt recognize existing account

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footmechanic
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thunderbird doesnt recognize existing account

Hi,
I am very pleased with the thunderbird portable!!!
But since two days (after upgrading) thunderbird doesnt recognize my existing account, and wants to create a new account everytime when opening. I checked the folder data/profile/mail, and thunderbird just keeps adding new accounts, while the original with all the mails is still there. What can I do?
Even when renaming the original folder to the new created one, it doesn t work.

John T. Haller
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corrupted profile

This is the result of a partially corrupted profile. Your best bet may be to backup your current one and create a new profile. Then move your existing mail back into it.

Sometimes, the impossible can become possible, if you're awesome!

Joyboy
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Joined: 2007-08-09 10:02
This Happens Constantly

For whatever reason, this happens all the time with Thunderbird Portable.

I've been chasing this problem for weeks and weeks with no luck. You'll create a new profile, move your mail, set everything up, and a couple of days later you're doing it all again. I have no idea why this happens, can't reproduce the error, and am becoming increasingly frustrated with this implementation because of it.

John T. Haller
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Drive

9 times out of 10 it's the drive. There's nothing different once TB is running with the portable version.

... unless of course you don't use safe eject, in which case all bets are off.

Sometimes, the impossible can become possible, if you're awesome!

knorthover
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Joined: 2007-09-05 07:36
Thunderbird recognising profile

This happens to me repeatedly too. Running off a hard drive.

I've just started using Thunderbird portable (2.0.0.6) after using TB for
the last couple of years. I'm running off a portable hard drive. The
first time I set this up TB failed to recognize my copied Mail profile and
mail folders. After exiting the app and restarting it would connect to my
mail provider but not use the profile folder and create a whole mess of
working files (including Inbox, Sent, Trash, *.msf, *.ini, etc.).
These all show up in the TB mail explorer view.

I worked around this (eventually) by (1) uninstalling TB Portable to wipe
everything; (2) reinstalling; (3) connecting up to my email provider
(verizon.net) as a new account; (4) once that was working copying the
existing mail profile over the one I had just set up. Then it all worked
fine.

I just tried the app on a second host machine. In this case the drive is mounted as E:, (F: first time round). Same problem, doesn't recognise the profile. On restart creates the whole mess of files again.
I have a backup so I can fix this (with the same procedure) but
reinstalling the app and reloading a backup every time I need to use a new
host machine defeats the purpose.

I don't think this can be the drive - It is an Archos 504 player mounted as a USB drive. Incidentally the drive name is variously reported as 'A504 (the original) and 'PortableApps'. I have the chrome skin, so I could try dumping that as one post from France suggested.

A corrupt profile seems unlikely too - especially since the latest occurrence would have to have been corrupted by TB portable itself.

Any suggestions welcomed

Kevin

larholl
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I have had the same problem

Thanks for the tip on "safely remove", that explains why I just had the same thing happen. Oddly mine came right after an upgrade as well, but as you mentioned "all bets are off". I have had the bad habit of not doing this, and although I have never had a problem before, it is likely that I have been luckily enough to not have any apps running that could be effected by it.

This being said, Is their a simple profile backup tool that is a portable app as well, that can backup everything (emails, settings, addons etc) that works well with portable Thunderbird that you can recommend?

John T. Haller
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PortableApps.com Backup

It has a built in feature that will backup the 'Data' directories from all your portable apps with just a couple clicks. And it's built right into the platform.

Sometimes, the impossible can become possible, if you're awesome!

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