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FF Portable - BSOD

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JPedrosa
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FF Portable - BSOD

Hi,
I've been using the latest version of FF portable 2.0.06 on my laptop from work to avoid "installation permissions" issues.

but I'm having a very strange issue.

when connected to the office lan, everything works perfect.
When connected to the 3G card, after some minutes of browsing, i get a nice BSOD Smile

I've run some tests against memory to clear this item from the "faulty hardware" list in my head, the test is ok.
I've tried the same thing with IE, and the PC does not crash.

i've tested in battery mode and power cable mode.

let me know any tests i can do.

best regards,
JP

John T. Haller
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Hardware

It's absolutely a hardware issue. BSODs connected to Firefox are usually a result of problems with the video driver. In your case, it could be a combination of the video driver and the 3G card's driver. Either way, it's a driver or hardware issue. Firefox, on its own, can't cause a BSOD.

Sometimes, the impossible can become possible, if you're awesome!

JPedrosa
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hi, thanks for the quick

hi,
thanks for the quick reply.

my first idea was a hardware issue, that's why i did a quick memory test. i'll try later with memtest86+, or do you know any better?

my laptop is new, a DELL D620, with a Intel Graph Card, maybe something to do with this, but why not with IE?

I'll try to run some hardware tests to check this.

I'll try also other thing, i will install FF on the laptop to see if i get the same error (i'm local administrator, but the PC is checked for new software, so i have to install-test-remove)

best regards,
JP

JPedrosa
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hi, i was missing an

hi,
i was missing an important thing... the plugins and extensions Smile

yesterday i installed FF standard, and not portable, and one plugin, now i will install one by one until i have the same settings has in portable version.

if i get somewhere ... i will post here.

best regards,
JP

PS: on the portable version i have:
Pt-dictionary
download status bar
faster fox
fire ftp
gmail manager
IE tab
pdf download
real player
tab mix plus

on the non portable i have already:
download status bar
and no BSOD yet Smile

BuddhaChu
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Well, if you narrow it down

Well, if you narrow it down to one extension that's causing the issue, post the info on Mozilla's site so the add-on author can take a look at it.

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JPedrosa
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hi, currently running the

hi,
currently running the non portable version with:
faster fox
gmail manager
download status bar

and no signs of BSOD

so i'll move on the more add-ons
i'm taking my time because i want to make sure i visit all my usual sites with every combination before putting a new add on.

JP

JPedrosa
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found the bastard

hahaha i just found the bastard. Smile
dammm it's my favorite add on Sad

It's IE TAB.

20minutes after installing the IE TAB on the non portable version of Firefox ... bang, BSOD.

So here are my steps:
1 - FireFox portable + a lot of add ons
Result: BSOD under 3G Card

2 - Firefox non portable
Result: No BSOD

3 - Firefox non portable + Download Statusbar Around 2 days
Result: No BSOD

4 - Firefox non portable + Download Statusbar + FasterFox Around 2 days
Result: No BSOD

5 - Firefox non portable + DS + FasterFox + Gmail notifier around 1 day
Result: No BSOD

6 - Firefox non portablee + DS + FasterFox + Gmail not + IE Tab around 25 minutes
Result: BSOD

7 - Firefox portable (the starting story) + all add ons MINUS IE TAB ---- writing this post under my 3G CARD and browsing for 9min Smile

i'll notify the author right after i walk the dog ... Smile he wants to go to the street Smile

got to go.

best regards,
JP

John T. Haller
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Not IE Tab

It's not IE Tab either. IE Tab is just a simple Firefox extension that launches IE within Firefox. I use it all the time. It's on my Firefox and I use it on and off. My PC and Firefox are up for days at a time.

It's something specific on your PC. Either a driver issue or corruption at the operating system level (since IE is a part of the operating system... *snicker*).

It's not Firefox. It's not IE Tab.

Sometimes, the impossible can become possible, if you're awesome!

JPedrosa
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hi, but it's perfect with IE

hi,
but it's perfect with IE Tab ... using LAN, Wireless, in the Docking Station, Undocked, power cable, battery, everything.

only under the 3G.

I understand what you are saying (hardware was my first idea), but... if it was OS / Driver, this would happen always, not only when running on the 3G Card, and even on the 3G ... it would happen with IE itself, i think.

Because under the 3G ... if i use IE directly ... also not a problem.

well, i posted what i did on the forum of the author of the plug in.
let's see what he asks me to test, and i'll do it.

I also consider more likely to be hardware/drivers like you said, but nothing that i test, brings out results
any idea?

best regards,
JP

John T. Haller
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Hardware or OS

Regardless of whether using IE Tab over 3G creates the condition or not... the root cause is a driver or hardware. In your case, it's probably your 3G card or the drivers for it. I'd rule out video since it doesn't happen over other networks. (Buggy video drivers are the most frequent cause of BSODs). There's nothing the IE Tab author could do to cause it to crash. There's nothing he can do to fix your issue either.

I'd suggest fixing the problem (by getting a replacement card or better drivers) or avoiding the problem (by not using IE Tab within Firefox while connected via 3G).

Sometimes, the impossible can become possible, if you're awesome!

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