You are here

Unable to connect to portableapps.com to retrieve portable apps. Please try again later. [ sendrequest error ]

8 posts / 0 new
Last post
nvlquack
Offline
Last seen: 2 years 7 months ago
Joined: 2022-03-26 19:07
Unable to connect to portableapps.com to retrieve portable apps. Please try again later. [ sendrequest error ]

Can't update apps via the Platform.
Have this error about a week now.
https://portableapps.com/node/54086 this thread is not helpful

John T. Haller
John T. Haller's picture
Offline
Last seen: 2 hours 55 min ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
More Details

Please include the details requested when you posted including "system details (OS version, 32 vs 64-bit, install path, new vs upgrade, etc)." Also, ensure that Internet Explorer can connect to our website. Note that no other browser matters as only IE uses the Windows internet components used by the platform.

Sometimes, the impossible can become possible, if you're awesome!

nvlquack
Offline
Last seen: 2 years 7 months ago
Joined: 2022-03-26 19:07
OS version — Windows 10 64

OS version — Windows 10 64-bit
install path — D:\PortableApps
new vs upgrade — sorry I don't know what you mean. If it's the Platform than I updated it manually today.

"Also, ensure that Internet Explorer can connect to our website."
— Yes it can.

John T. Haller
John T. Haller's picture
Offline
Last seen: 2 hours 55 min ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Upgrade, Other Software

If you updated it manually, it's an upgrade. Is there any other software that could be interfering like a software firewall, antimalware software, etc? Are you behind a corporate/university firewall? Is the platform set to automatic connection in options?

Sometimes, the impossible can become possible, if you're awesome!

nvlquack
Offline
Last seen: 2 years 7 months ago
Joined: 2022-03-26 19:07
"Is there any other software

"Is there any other software that could be interfering like a software firewall, antimalware software, etc?"
— I don't thing I was messing with these things in recent months.

"Are you behind a corporate/university firewall?"
— No.

"Is the platform set to automatic connection in options?"
— Yes. I tried different modes. And I tried some free proxy addresses. But the error persists. Where can I find good free addresses?

John T. Haller
John T. Haller's picture
Offline
Last seen: 2 hours 55 min ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
https

For Windows 7 and later, the updater switched to https by default on March 4. That's the only notable change in the platform or web services.

Sometimes, the impossible can become possible, if you're awesome!

nvlquack
Offline
Last seen: 2 years 7 months ago
Joined: 2022-03-26 19:07
10 minutes ago I was finally

10 minutes ago I was finally able to update apps via platform. All these days before there was this error. What could be the reason for this? What happened today?

John T. Haller
John T. Haller's picture
Offline
Last seen: 2 hours 55 min ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Nothing Changed Here

Nothing's changed on our end. Server versions, configurations, etc are all unchanged.

Sometimes, the impossible can become possible, if you're awesome!

Log in or register to post comments