Support

If you're looking for some help with our platform, one of our apps, packaging apps yourself, or portable software in general, you've come to the right place. In addition to the common questions below, you can Search our Website for information about your specific question. You can also make posts in our Community Forums and use our Live Chat.

PortableApps.com Platform Issues

For questions with the PortableApps.com Platform's installation and use

There is also a PortableApps.com Platform Support Forum

Portable App Issues

General information about installing, updating, and uninstalling all our apps

AntiVirus and AntiSpyware False Positives

Some false positive reports occasionally pop up in different antivirus products in conjunction with software. This is partially due to the compression and portablization techniques used and partially due to a failure of some antivirus companies to fully test their virus definition updates before sending them out to users. If you encounter a false positive, please test the file in another antivirus product before reporting the issue to us in the forums to ensure that it's not an error in their software. Several companies make available online scanners for individual files, so you won't even have to install software (virustotal.com, Jotti). You can also use ClamWin Portable. Thanks for your help.

Older App-Specific Support

ApplicationMain Page
Support Page FAQ Support Forum
7-Zip Portable Main Page Support   Forum
AbiWord Portable Main Page Support   Forum
Audacity Portable Main Page Support   Forum
ClamWin Portable Main Page Support   Forum
FileZilla Portable Main Page Support   Forum
GIMP Portable Main Page Support   Forum
GnuCash Portable Main Page Support   Forum*
KeePass Portable Main Page Support   Forum
KompoZer Portable Main Page Support   Forum
LibreOffice Portable Main Page Support   Forum
Miranda IM Portable Main Page Support   Forum
Mozilla Firefox, Portable Edition Main Page Support FAQ Forum
Mozilla Sunbird, Portable Edition Main Page Support   Forum
Mozilla Thunderbird, Portable Edition Main Page Support   Forum
NVU Portable Main Page Support   Forum
OpenOffice.org Portable Main Page Support   Forum
Pidgin Portable Main Page Support   Forum
PortableApps.com Suite Main Page Support   Forum
PuTTY Portable Main Page Support   Forum
SeaMonkey Portable Main Page Support   Forum*
Sudoku Portable Main Page Support   Forum
Sumatra PDF Portable Main Page Support*   Forum
Toucan Main Page Support   Forum
VLC Portable Main Page Support   Forum