Support

If you're having an issue, support is just a click away. You'll also find links to the community forums where over 80,000 developers, translators, users and fans are ready to help you with your issue.

The portable applications hosted at PortableApps.com all have support pages that answer common questions and support forums where questions are answered by other users and the application developers. For help with the PortableApps.com Platform or Suite, visit PortableApps.com Platform and Suite Support.

You can also get live help in our Online Support Chat.

* indicates a link to a general resource rather than an app-specific one

AntiVirus and AntiSpyware False Positives

Some false positive reports occasionally pop up in different antivirus products in conjunction with software. This is partially due to the compression and portablization techniques used and partially due to a failure of some antivirus companies to fully test their virus definition updates before sending them out to users. If you encounter a false positive, please test the file in another antivirus product before reporting the issue to us in the forums to ensure that it's not an error in their software. Several companies make available online scanners for individual files, so you won't even have to install software (virustotal.com, Jotti). You can also use ClamWin Portable. Thanks for your help.

Other Applications

Support for other portable applications isn't provided directly by PortableApps.com.  There is a general applications support page as well as a forum for other applications where you can post questions for other apps.

• Other Applications Support - Coming soon...
  
• Other Apps Support Forum