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Internal Backup Not Working

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daven2411
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Internal Backup Not Working

Firstly, let me point out that I'm using English Language version. The internal backup function is not working on 2 seperate devices on which I have PortableApps installed. I've tried typing in a path, I've tried browsing directly to the path, I've tried editing BOTH places where PortableAppsBackup.ini is stored, all to no avail. Any suggestions? Is there anything I can do to assist in solving this problem?

horusofoz
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Couple quick questions to help us help you :-)

* Operating system
* Admin Rights
* PAP (Formerly PAM) version
* What are you backing up (Data or whole apps) and where to?
* How is it not working? eg, partial backup, backup copy doesn't function/corrupt, nothing copied over?
* Do you have PAP installed to the root drive of the devices?
* Any other info you can give which might help?

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daven2411
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Operating system - Windows XP

Operating system - Windows XP SP3
Admin Rights - Full Admin Rights
PAP (Formerly PAM) version - 1.5.2
What are you backing up (Data or whole apps) and where to? - Complete to D:\ ( HDD on Laptop )
How is it not working? eg, partial backup, backup copy doesn't function/corrupt, nothing copied over? - Backup Doesn't even start
Do you have PAP installed to the root drive of the devices? - Yes
Any other info you can give which might help? - You ask and I'll provide any info you want.

John T. Haller
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No INI

There are no INI customizations available for Portablepps.com Backup. You should not be hand editing anything associated with the app. If you do, it will probably break your configuration and fail to start. Everything is handled through the interface and it should be launched directly from the PortableApps.com Menu.

You can reset it by deleting your PortableAppsBackup.ini file within your X:\PortableApps\PortableApps.com\Data folder.

Sometimes, the impossible can become possible, if you're awesome!

daven2411
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Sorted !!!

I did as you suggested and remove the INI file. I then tried another backup and it still failed. I then put a tick in the "Show Details" box and it worked. I now have a backup of my portable apps. I then took the tick out of the box and it fails. I then put the tick back in the box and it works again. Does this give you any idea as to what the problem may be ???

John T. Haller
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Yeah

What kind of antivirus and antispyware are you running? I'd wager that it's blocking the method we use to start it without a window but allowing the method we use with a window. I'm gonna guess Comodo (we hate Comodo).

Sometimes, the impossible can become possible, if you're awesome!

daven2411
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Anti-Virus

Kaspersky Internet Security 2009.

John T. Haller
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Interesting

Could you try doing a backup once with Kaspersky disabled temporarily? (You can close all other apps and stuff just to be safe). I'm thinking it doesn't like one thing that occurs in TEMP but we may have a way around that in the next release.

Sometimes, the impossible can become possible, if you're awesome!

daven2411
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Good Idea

I don't know what your thinking is but you are right. If I turn off Kaspersky, the backup runs OK.

John T. Haller
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Thanks

Ok, thanks. That helps a lot. It looks like a specific method we use to run the backup is blocked by Kaspersky (and Comodo, I think). I'll switch methods for the next release and it should solve it.

Actually, hang on... let me post a test of it... later tonight (gotta run at the moment).

Sometimes, the impossible can become possible, if you're awesome!

daven2411
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Test Version

Still hanging on !!!

dietlmann
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Hello, i have same problem

Hello,

i have same problem using on Vista Home and XP SP3 host systems.
I am using PAP Version 1.5.2, Geman language.
I delete portableappsbackup.ini file and deactivate Kaspersky, but it don't run from PAP menu. It always fails, with "Show details" and without.
When I open PortableApps.com folder and run portableappsbackup.exe file directly, it will do well.

dietlmann

horusofoz
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What AV - Firewall software are you using?

What AV - Firewall software are you using?

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dietlmann
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I am using Kaspersky

I am using Kaspersky AntiVirus 2009, only Windows Firewall, no other security programs. After Disabling it still don't work, but it works well when I start backup exe-file directly from PAP folder.

John T. Haller
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Language?

What language do you have the PortableApps.com Platform set to? Are you using version 1.5.2 (the current one)? Where does it crash or immediately when trying to run?

Wait... I see that you mentioned it. I think you may have an old backup version. Could you try reinstalling the current PortableApps.com Platform 1.5.2 to ensure your copy of the backup is up to date?

Sometimes, the impossible can become possible, if you're awesome!

dietlmann
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Okay, i have setup PAP 1.5.2

Okay, i have setup PAP 1.5.2 completly new on my USB-Drive and now it works well.
I think you are right, there were some peaces of old version on my USB-Drive.

Thank you for help
dietlmann

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