My HDD was dying, so I installed TBP to an external hard drive. It worked perfectly at my first try transferring all email from TB on the HDD and I used it for 3 days w/o any problems. My PC manufacturer sent me a new HDD, I uploaded all the disks and it was good to go. Then I opened TBP and it asked me to set up an account. I checked the folders and everything is in there and I cannot figure out why it's not working as it was before I installed the new HDD. It was my understanding that I could plug this EHDD into any computer and TBP would work just fine. What is wrong with it?
FireFox 3.0.1 (don't use IE unless necessary)
Zone Alarm Security Suite
PC approx. 1 1/2 yrs. old
All updates from PC manufacturer installed
Do not use MS automatic update, only install what's necessary
Pretty tech savvy
SOLVED: I installed TBP onto a flash stick drive, copied all files from the non-working TBP and pasted them to application on a flash stick to see if the files were corrupted or good. They worked perfectly! I then went into the EHDD, deleted all the files under Date\profile and pasted the flash stick files to that. Opened TBP from the EHDD and voila it works again! Thanks to all that replied! But my last post is regarding how to backup TBP properly where I won't lose any data.