You are here

Home » Forums » Support Forums » Internet Apps Support » Thunderbird Portable

Thunderbird NOT working after latest update to 15.0.1

2 posts / 0 new
Log in or register to post comments
Last post
September 12, 2012 - 5:20am
#1
xprt007
Offline
Last seen: 3 years 1 week ago
Joined: 2008-05-16 10:20
Thunderbird NOT working after latest update to 15.0.1

Hi

After carrying out the latest recommended update, I get the following error:

XUL Runner
Error: platform version '15.0' is not compatible with
minVersion >= 15.0.1
maxVersion

Top
September 12, 2012 - 9:07am
John T. Haller
John T. Haller's picture
Offline
Last seen: 4 hours 16 min ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Profile Issue

This nearly always indicates profile corruption or an incompatible extension. I would first try re-installing right over the existing version. Then, try starting in safe mode (from the command line, start ThunderbirdPortable.exe with -safe-mode after it) and see if it will start and start troubleshooting extensions.

Sometimes, the impossible can become possible, if you're awesome!

Top
Log in or register to post comments