https://i.ibb.co/vmQvLzk/Why.jpg
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https://i.ibb.co/vmQvLzk/Why.jpg
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As indicated in the image you've linked, the files are unable to be downloaded. The reason for this is listed:
I run into this issue occasionally when attempting to download from my corporate network. The answer for me, is to use a different location to download.
How and where are you downloading? IE, what type of network, and what country?