You are here

Process Monitor 3.92 install issue

9 posts / 0 new
Last post
corkeryu
Offline
Last seen: 1 year 4 months ago
Joined: 2009-03-16 12:37
Process Monitor 3.92 install issue

Install fails with following Error message:-
"Installer was unable to download Process Monitor Legacy"

Rgds
Ulick Corkery
Ireland

Details added later :-
DELL Latitude D630. Win 7 Pro 64-bit
Service Pack 1 Build 7601
Only 15 Win Updates installed incl Internet Explorer 11.

John T. Haller
John T. Haller's picture
Online
Last seen: 29 min 16 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
More Details

It works fine here. Please include more details like "system details (OS version, 32 vs 64-bit), install path, new vs upgrade, etc." Also ensure that you can download this file in Internet Explorer on your system. Note that ONLY Internet Explorer matters as it uses the Windows internet components used by the app store, updater and PA.c Installer.

Sometimes, the impossible can become possible, if you're awesome!

corkeryu
Offline
Last seen: 1 year 4 months ago
Joined: 2009-03-16 12:37
More details etc

I've added some system details to initial post.

I can't download that file in Internet Explorer.

I get "This page can’t be displayed" error

UC Dublin Irl

John T. Haller
John T. Haller's picture
Online
Last seen: 29 min 16 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Windows Updates

Are there other Windows updates that haven't been installed? Particularly any IE updates and any networking updates.

Sometimes, the impossible can become possible, if you're awesome!

Anomax
Offline
Last seen: 2 years 3 weeks ago
Joined: 2022-10-30 18:31
I have the same problem

I have the same problem. I checked that Internet Explorer was unable to download this file. However, I had no such problem with the previous version. What can I do?

John T. Haller
John T. Haller's picture
Online
Last seen: 29 min 16 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
No Changes on Our End

The current release downloads the same file from the same server for legacy users as the previous release. The download component used in the installer itself is even the same.

Sometimes, the impossible can become possible, if you're awesome!

Anomax
Offline
Last seen: 2 years 3 weeks ago
Joined: 2022-10-30 18:31
I don't know what the problem is

I don't know what the problem is. I have a previous version so I had to download it somehow. In a few days I will try to download the current version on another computer.

Anomax
Offline
Last seen: 2 years 3 weeks ago
Joined: 2022-10-30 18:31
I checked version 3.92

I checked version 3.92 on another computer with the same system (Win 7 32-bit SP1 and several Win Updates including Internet Explorer 11). Everything was fine. It's possible that something is missing from my system, but I have no idea what.

John T. Haller
John T. Haller's picture
Online
Last seen: 29 min 16 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Reinstall

I'd recommend reinstalling IE 11 for either Win 7 32-bit or Win 7 64-bit, rebooting, and then running Windows Update and installing every critical/recommended update as a first step.

Sometimes, the impossible can become possible, if you're awesome!

Log in or register to post comments