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Thunderbird starts with top of its window out of computer screen

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sukhoi47
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Thunderbird starts with top of its window out of computer screen

Hi,

After an upgrade 2 or 3 months ago, the Thunderbird portable started to start-up with part of its window out of the computer screen.
After that I upgraded it 1 or 2 times, but the problem persist. Today I upgraded to version 60.8.0 (32-bit) (for Windows), but the problem, again, persist.

You can see how Thunderbird opens:
http://data.neogennium.com/tmp/tb_60.8.portable.win32.bug.jpg

Top menu, tabs and buttons are out of the computer's screen.
Seems a compilation bug, that is, the .EXE was compiled to the window size and position of the developer, instead of full screen, centered, or something else.

Every time I open it start with that window problem. Sometimes the window position change a bit, but always has part out of the screen.

Can you suggest a way to fix by editing some setting?
Maybe at about:config ?

John T. Haller
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Your PC

You need to move it down. It's remembered on your PC and not something we did. You can hold down SHIFT and right click the icon in the taskbar to select to maximize it. That will work for now but when not maximized, it will not be visible again.

Turn on the standard title-bar: https://support.mozilla.org/en-US/questions/1183682

Then SHIFT right click the taskbar icon when not maximized and select move. Then you can move the window with your arrow keys.

Sometimes, the impossible can become possible, if you're awesome!

sukhoi47
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Hi,

Hi,

I did that, resizing the window, I did that hundreds of times, but the Thunderbird does not remember the new position.
At any every restart Thunderbird opens with part of the window out of the screen.

SB

John T. Haller
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Sorry

Unfortunately, I don't know what else would cause it. I'm pretty sure it's at the Windows level as I don't see any internal settings for it within the prefs or documentation. The vast majority of Windows software is managed by Windows itself in this fashion.

Sometimes, the impossible can become possible, if you're awesome!

cdgoldin
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Thunderbird 60.8.0

No, it's definitely Thunderbird, not Windoze. If you remove version 60.8.0 and install version 52.9.1, the problem doesn't occur. If you delete the file in which Windoze stores the desktop position of the Thunderbird Window and reinstall 60.8.0, the problem recurs. Since it (presumably) doesn't occur on everyone's system, the problem is in Thunderbird's computation of the x and y co-ordinates for certain screen resolutions. To prove this, reset your resolution to something else, and see where Thunderbird opens it's window. (In my case, the window is completely off screen with 60.8.0).

lyallp
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Thunderbird 78.4.0 both linux (Gentoo) and Windows 10

I have experienced the same behaviour, thunderbird shows the top of the window but the bottom is way out of sight, no matter which monitor I drag the window to (2 monitors, 1 xorg screen).
On linux, safe-mode makes the window work, but disables my addons (such as CardBook).
I fixed the problem on Windows by changing the display settings, sorry for not being more helpful on that point.
I tried nvidia-settings on linux, to no effect. I use Fluxbox as my display manager and you can re-size windows by using alt-mouse right click, drag. Whilst resizing, fluxbox displays a little box showing height and width, the height is stuck at zero.
If I maximise the window and can see the 'drag tabs' which are used to re-size the window, resizing does not occur in the vertical, only in the horizontal.
I am basically unable to see/access the bottom of Thunderbird window, unless I use safe-mode.
Below is the output of xprop against the Thunderbird window, minus the icons, with email obsfucated.
I suspect it's the windows hints Minimum size!

WM_NORMAL_HINTS(WM_SIZE_HINTS):
program specified minimum size: 925 by 1862

xprop output

_NET_WM_STATE(ATOM) = _NET_WM_STATE_MAXIMIZED_HORZ, _NET_WM_STATE_MAXIMIZED_VERT
_NET_WM_USER_TIME(CARDINAL) = 642109
GDK_TIMESTAMP_PROP(GDK_TIMESTAMP_PROP) = 0x61
WM_STATE(WM_STATE):
window state: Normal
icon window: 0x0
_NET_WM_ALLOWED_ACTIONS(ATOM) = _NET_WM_ACTION_CHANGE_DESKTOP, _NET_WM_ACTION_SHADE, _NET_WM_ACTION_STICK, _NET_WM_ACTION_RESIZE, _NET_WM_ACTION_MOVE, _NET_WM_ACTION_CLOSE, _NET_WM_ACTION_MINIMIZE
_NET_FRAME_EXTENTS(CARDINAL) = 0, 0, 18, 6
_NET_WM_DESKTOP(CARDINAL) = 0
_FLUXBOX_GROUP_LEFT(WINDOW): window id # 0x0
WM_HINTS(WM_HINTS):
Client accepts input or input focus: True
Initial state is Normal State.
bitmap id # to use for icon: 0x1e00014
bitmap id # of mask for icon: 0x1e0001a
window id # of group leader: 0x1e00001
_GTK_THEME_VARIANT(UTF8_STRING) =
WM_WINDOW_ROLE(STRING) = "3pane"
XdndAware(ATOM) = BITMAP
_NET_WM_ICON(CARDINAL) = Icon (32 x 32):

**** snip****

_NET_WM_OPAQUE_REGION(CARDINAL) =
_NET_WM_WINDOW_TYPE(ATOM) = _NET_WM_WINDOW_TYPE_NORMAL
_NET_WM_SYNC_REQUEST_COUNTER(CARDINAL) = 31457298, 31457299
_NET_WM_USER_TIME_WINDOW(WINDOW): window id # 0x1e00011
WM_CLIENT_LEADER(WINDOW): window id # 0x1e00001
_NET_WM_PID(CARDINAL) = 2673
WM_LOCALE_NAME(STRING) = "en_AU.utf8"
WM_CLIENT_MACHINE(STRING) = "Lyalls-PC"
WM_NORMAL_HINTS(WM_SIZE_HINTS):
program specified minimum size: 925 by 1862
program specified maximum size: 32766 by 32766
program specified base size: 925 by 1862
window gravity: NorthWest
WM_PROTOCOLS(ATOM): protocols WM_DELETE_WINDOW, WM_TAKE_FOCUS, _NET_WM_PING, _NET_WM_SYNC_REQUEST
WM_CLASS(STRING) = "Mail", "Thunderbird"
WM_ICON_NAME(STRING) = "Inbox - user@example.com - Mozilla Thunderbird"
_NET_WM_ICON_NAME(UTF8_STRING) = "Inbox - user@example.com - Mozilla Thunderbird"
WM_NAME(STRING) = "Inbox - user@example.com - Mozilla Thunderbird"
_NET_WM_NAME(UTF8_STRING) = "Inbox - user@example.com - Mozilla Thunderbird"

...Lyall

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