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Mozilla Firefox causing blue screen on Windows 7 (even on uninstall)

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togi_one
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Mozilla Firefox causing blue screen on Windows 7 (even on uninstall)

Mozilla Firefox latest version from Portable Apps is crashing any Windows 7 PC. Blue screens either on starting up the app, a little time after the app is running. I tried to uninstall it using the Portable Apps platform uninstall option but it blue screens again.

Abraxian
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BSOD Produced by Uninstalled App - Impossible

I don't understand how you can be saying that Firefox produces a BSOD when you have actually uninstalled it. That doesn't make any sense at all. In any case, I would recommend also posting your issue at MozillaZine forums. You are more likely to get help there (but do mention that you are using Firefox Portable from PortableApps). http://forums.mozillazine.org/index.php

Use Portable Apps on both Flash Drive and HDD/SSD.

togi_one
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Thanks Abraxian. To clarify,

Thanks Abraxian. To clarify, it crashed during the uninstallation process.

John T. Haller
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Driver

It's not possible for Firefox itself, either installed or not, to cause a blue screen. It can be caused by a faulty video driver and then trigger by a browser like Chrome, Firefox, et al as they now all use GPU acceleration.

Sometimes, the impossible can become possible, if you're awesome!

togi_one
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Thanks John. It seems

Thanks John. It seems unlikely that it is caused by a driver issue since the same thing (BSOD) happened on two different PCs made by different manufacturers. I even installed Firefox on the hard disk of one PC and Firefox works fine.

togi_one
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I'm going to format my USB

I'm going to format my USB stick and then restore from PortableApps backup minus Firefox. Then do a fresh install of the latest version of Mozilla Firefox from PortableApps.com

togi_one
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Didn't work

It crashed (BSOD) shortly after I logged in to Firefox sync on the browser. What i should have done, which i'm doing now: is to format, install portable apps suite, then firefox on it's own and sign into to sync.

togi_one
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BSOD on 3rd PC after the

BSOD on 3rd PC after the following sequence: format USB stick > install portable apps suite, run firefox without signing in. Will now contact Mozilla for support.

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