You are here

Can't update special apps from updater.

9 posts / 0 new
Last post
Kikka1225
Kikka1225's picture
Offline
Last seen: 1 week 4 days ago
Joined: 2008-11-16 16:09
Can't update special apps from updater.

Not all apps can't update by the updater, so the network connection should not be the problem for this.
https://images2.imagebam.com/50/8a/b8/79d4c91359577241.png

John T. Haller
John T. Haller's picture
Online
Last seen: 20 min 4 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Two Separate Servers

Those are errors on two separate servers. Our download server on digital ocean and your local SourceForge mirror. So it's not just something on our end.

Sometimes, the impossible can become possible, if you're awesome!

Kikka1225
Kikka1225's picture
Offline
Last seen: 1 week 4 days ago
Joined: 2008-11-16 16:09
Solution

Is there possible to add an option to choose the mirror? Or auto retries other mirrors if fails. Because I can download them manually from SF.

No M$! - Open your source! Make people's lives easier!

John T. Haller
John T. Haller's picture
Online
Last seen: 20 min 4 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Not SourceForge Mirror

The closed source apps like the Wise apps in your error aren't from SourceForge. They're from our own download server at Digital Ocean which isn't connected to SourceForge at all (so it was unaffected by their recent outage). If you're still unable to download, it's likely your antivirus on your PC or a firewall is interfering.

Sometimes, the impossible can become possible, if you're awesome!

Kikka1225
Kikka1225's picture
Offline
Last seen: 1 week 4 days ago
Joined: 2008-11-16 16:09
But why can I download it

No M$! - Open your source! Make people's lives easier!

John T. Haller
John T. Haller's picture
Online
Last seen: 20 min 4 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
Windows Internet Components

The updater uses Windows' internet components to do the download, which are entirely separate from the browser you're using. To test it, you must use Internet Explorer (not Edge, Firefox, Chrome, etc). Most likely you either have something mis-configured or your antivirus is only scanning download via Windows' components.

Sometimes, the impossible can become possible, if you're awesome!

Kikka1225
Kikka1225's picture
Offline
Last seen: 1 week 4 days ago
Joined: 2008-11-16 16:09
ex.

I had tried to use the URL shown in the error message on IE.
https://portableapps.com/redirect/?s=p&a=CrystalDiskMarkPortable&d=sfpa&...

It will redirect to the SF download page.
But the IE will show an error code: INET_E_CONNECTION_TIMEOUT.
It looks like the auto detect mirror function doesn't stable.
But if I choose another mirror myself, I can download it without error.

I still strongly recommend you to add an option for the updater to switch the mirror for download.
Or maybe you can add "d=pa" as an auto fallback if "d=sfpa" fails.

PS. After 1 month, I can update the apps that I said in this post before but only left this new one. But I did nothing to the system config. That should poof this is not my local problem.

No M$! - Open your source! Make people's lives easier!

John T. Haller
John T. Haller's picture
Online
Last seen: 20 min 4 sec ago
AdminDeveloperModeratorTranslator
Joined: 2005-11-28 22:21
SourceForge Issues

As mentioned above, SourceForge has had issues on and off for the last month as well. Please let me know what version off Windows you have, 32 vs 64-bit, whether it is fully patched, what version of IE it has, and what your full install path is. Also, which app you are still unable to download (is it CrystalDiskInfo?). I'll try to recreate it here.

Sometimes, the impossible can become possible, if you're awesome!

Kikka1225
Kikka1225's picture
Offline
Last seen: 1 week 4 days ago
Joined: 2008-11-16 16:09
Win10 1809 Build 17763.1282

Win10 1809 Build 17763.1282
IE 11.1282.17763.0 with KB4561603 (11.0.195)
Platform install at OneDriver (User folder)

Yes, CrystalDiskInfo. But I can download it just now...
In fact, not just last month, this problem was annoyed me for years. I think SourceForge's mirrors have some problems in some special countries, but the auto detects not work perfectly too.

No M$! - Open your source! Make people's lives easier!

Log in or register to post comments