U3 LaunchPad installation problems
Hi,
I recently purchased a SanDisk Cruzer Titanium 1GB with U3 technology. I accidentally deleted the installation (.exe) file in the drive, then struggled to find where to download it again but found it at http://u3.sandisk.com/download/lp_installer.asp.
Now, when I try installation it, the following error message appears:
'Launchpad installation failed!
Reformatting of the smart drive failed. The drive might be unusable. You might be able to recover by rerunning this installer.'
I have tried rerunning the installer, but alas to no avail.
It has a 5 year warranty, so do you think it's worth contacting SanDisk support directly or trying to get it replaced? Have I damaged it completely? Should the .exe file ever be deleted?