libre 3.6.4 fails to run on windows 7 or windows 8

6 posts / 0 new

December 23, 2012 - 8:22pm

williamwclee

Offline

Last seen: 8 years 1 month ago

Joined: 2011-07-28 10:54

libre 3.6.4 fails to run on windows 7 or windows 8

Problem signature:
Problem Event Name: APPCRASH
Application Name: soffice.bin
Application Version: 3.6.4.3
Application Timestamp: 50b62e37
Fault Module Name: sal3.dll
Fault Module Version: 3.6.4.3
Fault Module Timestamp: 50b6e409
Exception Code: c0000005
Exception Offset: 00017777
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt

December 23, 2012 - 8:31pm

MichaelDW

Offline

Last seen: 7 years 2 months ago

Joined: 2011-01-05 11:50

Runs fine here

The only thing I can think of is that Libre (and some other programs)
have issuses if you upgrade a OS (7-8 upgrade) rather then just do a new install (7 - 8 Full/New).

December 24, 2012 - 5:40am

(Reply to #2) #3

williamwclee

Offline

Last seen: 8 years 1 month ago

Joined: 2011-07-28 10:54

previous version runs fine on windows 7 and windows 8

firstly, 3.6.4 also fails to run on windows 7 thus there is nothing to do with any ungrade or windows 8;
secondly, my windows 8 is a new install (8 Full/New);
thirdly, libre's previous version (the version before 3.6.4) works fine on windows 7 and windows 8 alike.

i am not sure i kept that previous version or not.
any chance i can have that previous version from portableapps.com?

January 15, 2013 - 11:45am

(Reply to #3) #4

jciconsult

Offline

Last seen: 2 years 3 months ago

Joined: 2005-12-18 16:02

No Problems on win7

I am running on Win 7 and have no problems. I normally run just calc but I also fired up writer and did a brief test. Version is Version 3.6.4.3 (Build ID: 2ef5aff)

February 8, 2013 - 1:45am

(Reply to #4) #5

djnavas

Offline

Last seen: 9 months 2 weeks ago

Joined: 2008-01-30 17:27

I had problems today with LO 4

I use windows 7 starter, service pack 1, spanish. LO version 4, does not run. Even if I run it as administrator. Neither run its launcher or its individual starter programs (for calc, write, etc.)