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[Closed] PortableApp Menu crashes when coming back from sleep mode

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Last seen: 5 years 1 day ago
Joined: 2008-07-07 15:23
[Closed] PortableApp Menu crashes when coming back from sleep mode

I've noticed with 10.0.1, I get a crash when PortableApp is running (with a usb drive) and you put the computer into sleep mode. When you come back, PortableApp errors out when you mouse over it or right click the icon to exit. You cannot quit the application and must kill it in task-manager. Windows 7 32bit and 64bit (two different machines).

Under these circumstances, PA used to just unload itself and you'd restart it.

I'll try to grab the error details next time.

Last seen: 5 years 1 day ago
Joined: 2008-07-07 15:23
Runtime error 216 at 00404EF2

Am I the only one that gets a portableapps crash every time I manually unplug the usb without "ejecting" first? it also happens when the usb drive is plugged in and the computer comes out of sleep mode. Every time.

Problem signature:
Problem Event Name: APPCRASH
Application Name: PortableAppsPlatform.exe
Application Version:
Application Timestamp: 4ee08185
Fault Module Name: PortableAppsPlatform.exe
Fault Module Version:
Fault Module Timestamp: 4ee08185
Exception Code: c0000005
Exception Offset: 00004ef2
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 951e
Additional Information 2: 951ebe78c5267f5bf2f1f8fcd744262f
Additional Information 3: 9453
Additional Information 4: 9453113304977e3a667728591a28e7e3

Simeon's picture
Last seen: 8 years 5 months ago
Joined: 2006-09-25 15:15
manually eject

What do you mean with "manually eject"? For all I know there are 2 methods: eject and close the menu from within the menu or close the menu and then eject it using windows eject icon.

"What about Love?" - "Overrated. Biochemically no different than eating large quantities of chocolate." - Al Pacino in The Devils Advocate

Last seen: 5 years 1 day ago
Joined: 2008-07-07 15:23
Eject by clicking the eject

I didn't say manually eject. If you just unplug the usb drive (or the computer goes into sleep mode) you get the above error. Didn't use to do that before the latest release. Portableapps used to quit 'elegantly'.

Last seen: 5 years 1 day ago
Joined: 2008-07-07 15:23

...that no one else is seeing this, when I see it on both my home computer and the one at work. Put computer in Sleep mode with PortableApps running and it crashes when you start the machine back up.

Same thing happens if you unplug your USB device with PortableApps running.

I also notice that, after the crash, when you go back into your USB drive and kick off PortableApps again, it doesn't launch, but now you have TWO PortableAppsPlatform.exe running. You have to kill them manually to get it running again.

SO. Since it's just me, is there a link to the previous release of PortableApps? None of the previous releases had this bug.

John T. Haller
John T. Haller's picture
Last seen: 24 min 31 sec ago
Joined: 2005-11-28 22:21
Don't Do That

NEVER ever do that. In both cases, you are purposely crashing every single app you have running from the stick. Pulling the drive without closing stuff and safely ejecting is HORRIBLE behavior in terms of portable apps. And letting a Windows PC sleep is basically the same thing since Windows doesn't handle external drives properly in sleep mode.

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HorNet505's picture
Last seen: 7 years 6 months ago
Joined: 2012-06-04 00:32
me too

I get this error when I wake up my netbook, plug in the USB and start PA.
I get:
RUNTIME ERROR 216 at 0040A078

Gord Caswell
Gord Caswell's picture
Last seen: 2 days 10 hours ago
Joined: 2008-07-24 18:46

Is this still a valid bug in 10.2, or can we mark this as closed?

Last seen: 5 years 1 day ago
Joined: 2008-07-07 15:23
Might as well close this. I

Might as well close this. I understand pulling the USB drive or letting your computer sleep while it's plugged in crashes PortableApps, so I'll try to avoid it. I was just pointing out that it (as far as I can recall) use to exit gracefully, rather than crash.

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