This is probably an XP question, but it is driving me crazy. I install programs as admin and run them in user accounts. Toucan is the first program I have encountered where this fails. I get "failed to update user configuration file" when it starts and ends, so I can't save any jobs. I had installed in Program Files, but moved everything to Shared Documents/Shared programs, as I thought the location might be a problem. Then I went into the Toucan directory and TRIED to turn off read-only on all files and folders. Best I can tell, XP let me make the files read/write, not the folders. If I click on file properties, read-only is not checked. If I click on the properties of a folder (one I just turned off the read-only attribute), it shows the read-only box as checked. I assume I just somehow need to get XP to let all the users write to the Toucan/Data directory, but XP is defeating my every attempt at doing that. Neither will XP let me run the program as admin (which I don't really want to do anyway). Could some XP guru give me some help?