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How to report Toucan bugs

Submitted by alt on November 15, 2017 - 5:04pm

Due to foum engine limitations, it's not possible to subscribe to all new topics created in the Toucan forum. And given my free time limitations, it is unfortunately rather inconvenient for me to visit forum all the time just to check if there are any updates, so I'd prefer folks to report issues on GitHub right away, their notifications system helps me be up-to-date with much less effort. And forums, on the contrary, are a good place for general questions, usage tips and so on, where my direct involvement is not that important as community can chime in.

Toucan 3.1.x never worked properly

Submitted by Pingouin on April 14, 2022 - 5:20pm

The last version of Toucan that works "well" is v3.0.4.
I've tried every single release since then, and they are all much worse than 3.0.4.
The first 3.1 release had this annoying "feature" recording all the skipped file. This was eventually fixed. But another problem that was never fixed:
- I have a folder, with just below 9000 files to backup, from a SSD to a USB pen drive, with Toucan on the target pen drive.

Toucan 3.18 not encrypting

Submitted by dkfif on January 17, 2022 - 3:41pm

I am trying for the first time to use Toucan to encrypt a directory on a travel USB. If it makes a difference, I am dual booting between Windows 7.1 and Linux Mint 20.3 and my problem arises when running Toucan from the USB to try and encrypt directories on the USB.

To begin, I click "secure", then in the LH pane I click on the folder I want to encrypt. In the middle of the screen I click on the green + until the folder I want to encrypt appears in the RH pane.

Exclusions ? How to exclude Sys volume info?

Submitted by notedmusic on February 4, 2021 - 6:14pm

Hello I'm using Toucan and it's giving an error about accessing system volume information, how can I exclude this exactly? Under Rules can I jsut do Absolute path - simple - Rule: c:/systemvolumeinformation or something ?

I just want to sync two hard drives using copy only but only the actual data, not the system volume info, I can't even see that folder with show hidden files/folders enabled under windows, but it shows up on Toucan.

I'm going from 16TB G: drive to 14TB T:\ drive.

I don't understand how to input this as an exclusion, the documentation is confusing.

[Closed] Sync/Copy Removing Directories

Submitted by dlines on August 6, 2020 - 11:00am

I ran Toucan for the first time today (Win 10 x64). It was just updated to version 3.1.8. When looking at the documentation, it says that in Sync and Copy mode that it deletes nothing. When I started running it, the first few messages that came up were "Remove directory...". That does not sound like it is deleting nothing! Any thoughts on what I might be doing wrong?



there are no incremental differential files for differential Backup

Submitted by gary_gabriel on April 1, 2020 - 2:57pm


Toucan has served well in the past and thanks for the update. However probably since this update there is a bug in the Differential Backup. Assuming that the past behavior that changed files are backed up up in an archive named after the date and time is current.

Maybe Toucan or some other Windows or Linux backup software can do this? Syncing two drives offline once a month.

Submitted by trust on February 21, 2020 - 6:04pm

So I haven't found the clear answer in Toucan's documentation (where is it at all? never mind, I understand not all software projects place as much emphasis on their documentation as their code as some) to this functionality. Here's what I'm trying to accomplish: I backup my stuff on two external drives, A and B. I store one of the drives off site, at a friend of family member living separately.